Senior Program Coordinator, Admissions
- Employer
- Boston University
- Location
- Boston
- Salary
- $23.67-$26.67
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Senior Program Coordinator, Admissions
Job Description
Senior Program Coordinator, Admissions
Category
Charles River Campus --> Administrative/Support/Clerical
Job Location
Boston, MA, United States
Tracking Code
26500109850818
Posted Date
8/21/2026
Salary Grade
Grade 26
Expected Hiring Range Minimum
$23.67
Expected Hiring Range Maximum
$26.67
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Type
Full-Time/Regular
Reporting to the Assoc. Director of Graduate Admissions within the Graduate Admissions and Financial Aid Office (GAFAO), the Senior Program Coordinator (SPC) for Residential MBA Programs plays a key role in managing the end-to-end application process for our Full-Time MBA and Part-Time MBA programs. This position is responsible for providing support to prospective and current applicants, coordinating and maintaining accurate application records, and assisting with the day-to-day administration of the Residential MBA admissions process. The SPC will work closely with members of the admissions team to ensure a smooth and consistent experience for applicants while helping to support the overall operations of the Residential MBA programs. As priorities and processes evolve, the SPC may also take on additional admissions or admissions operations responsibilities to support the needs of the office. This is a 35 hour per week role.
Job Function 1 (50%)
Back Office Management: Collaborate with SPC peers to manage residential MBA application workflows with a focus on data accuracy and file completion. Perform routine Slate data audits and record updates to ensure complete and accurate applicant records. Address status inquiries and track file progress to guide applicants through the application process. Partner with the Operations team to evaluate workflows and continuously refine Slate database functionality. Support evolving admissions operations and application processing initiatives as systems evolve.
Job Function 2 (40%)
Candidate Inquiries: Respond promptly and effectively to candidate inquiries, delivering essential information and support throughout the application process. Efficiently manage inquiries related to Residential MBA programs in the MBA inbox, aiming for a 2-3 business day turnaround for replies. Log and track the new documents received in the MBA App Docs inbox, ensuring accurate logging in Slate and timely addition to the relevant application. Identify opportunities for process enhancements, contributing to ongoing improvements in responsiveness and efficiency.
Job Function 3 (10%)
Front Office Support: Provide support to prospects, inquiries, and applicants by responding to phone calls, emails, and in person visitors. Ensure a supportive and seamless experience for individuals interacting with the admissions process.
In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting. Current L2324 represented employees, click here for information on how to apply for this position.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural, protective, or culturally significant hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
- Associate's Degree, B.S./B.A. preferred, strong attention to detail, required.
- Strong oral and written communication skills, ability to juggle multiple tasks and meet deadlines
- one to three years of experience in fast-paced customer service environment.
- Occasional evening and weekend work required.
Required Skills
Job Location: Boston, MA
Position Type: Full-Time/Regular
Salary Grade: $23.67-$26.67
To apply, visit https://jobs.silkroad.com/BU/External/jobs/317196
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Organization
The Difference Is Our DNA
What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.
A Community Unlike Any Other
As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.
Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.
Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.
Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.
World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.
A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.
The greatest college town in the world: Boston. ’Nuff said.
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