Account Manager - Business Services
- Employer
- Rowan-Cabarrus Community College
- Location
- Salisbury, NC
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Regular_0091639
Position Title::Account Manager - Business Services
Classification Title:Program Coordinator
Min Salary:$62,988.68
Max Salary:$69,196.36
Salary Type:Annual
FLSA:E = Exempt
Position Summary::The Account Manager with the Business Services Team will act as a contact between Rowan-Cabarrus Community College (RCCC) and local business/industry to facilitate and collaborate all services offerings provided by the college. Primarily, this will be business development and sales of contract training and/or open enrollment offerings for corporate and continuing education. The account manager will attempt to identify and understand the client’s needs and provide solutions. Individuals will evaluate and adapt new strategies to keep up with current business trends. Account managers may work on client projects individually or through collaboration with internal associates.
Required Education/Experience::- Bachelor’s degree in field related to area of assignment and two (2) years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
- Existing business and industry contacts in Rowan and Cabarrus Counties as well as sales experience which includes cold calling.
- Knowledge of contract training in the continuing education setting would be beneficial.
An Account Manager must be inventive, flexible, and adaptable, being able to manage multiple projects at once and at times, in a fast paced environment. In addition, they must be inventive and resourceful, have strong marketing skills and have a good technical background with regard to previous and current business and industry trends. He/she must also be target oriented, a team player, schematic, enthusiastic, and ambitious; a good problem solver; computer literate; an effective communicator; well organized and capable of drawing relevant insights to meet the client’s expectations, and possess a wide personal network to help in finding new leads and signing potential clients.
Department::Account Manager, Business Services - Con Ed
Work Hours::Normal working hours are 8:00am to 5:00pm, Monday through Friday. However, there will be occasions where work is required before or after normal working hours, holidays, weekends, and school calendar breaks. Local travel is required. Out of state travel is limited but sometimes required for special trainings/conferences.
The office is located on our Kannapolis campus in the Advanced Technology Center (ATC).
08/14/2026
Open Until Filled:Yes
Duty and Responsibility::Management of corporate contract training for business, industry, municipalities, and government agencies.
Duty and Responsibility::Cross-functional responsibilities for the North Carolina Manufacturing Institute, BioWork & Aseptic Manufacturing, Supply Chain & Logistics.
Duty and Responsibility::Monitors and participates in day-to-day business development activities and services; ensuring service offerings meet specified needs and requirements.
Duty and Responsibility::May supervise other employees, contract employees and/or student workers to include: prioritizing and assigning work; conducting performance evaluations; ensuring workers are trained; ensuring that workers follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
Duty and Responsibility::Evaluate services and instructors; monitor budget(s); coordinate contract services; select instructors; develop program offerings and trainings.
Duty and Responsibility::Perform other duties of a similar nature or level as needed.
Organization
Working at Rowan-Cabarrus Community College
Our 102-acre North Campus is conveniently located in the North Carolina Piedmont, just off Interstate Highway 85 in Rowan County, within an hour's drive of several major cities. RCCC's 24-acre South Campus is conveniently located in Cabarrus County at the junction of I-85, NC 73, and Trinity Church Road.
Modern classrooms, fully equipped laboratories, shops, and learning resources are available at all campus locations. A highly qualified and dedicated faculty and staff stand ready to help students succeed as they are encounraged to learn in stimulating and innovative ways.
At Rowan-Cabarrus Community College, Continuing Education programs support the philosophy that learning is a lifelong activity. This division offers classes and short courses for professional development and community service courses of general interest at convenient times and locations.
Business and Industry Services' staff provide customized support for the community through the Small Business Center, New and Expanding Industry Training and Focused Industrial Training. The Small Business Center is designed to assist small business start-ups and to help existing businesses grow. The college's New and Expanding Industry Training office has earned national recognition for cooperative training efforts with area industries. Focused Industrial Training designs innovative educational programs for the service region's manufacturing sector.
An important function of the college is to provide educational programs on the pre-college level. Literacy Services offer adults the opportunity for meaningful social and occupational growth through Adult Basic Education (ABE), Human Resources Development (HRD), and the High School Equivalency Program (GED).
Employment
Rowan-Cabarrus Community College offers you an exciting opportunity to become a part of a community of educators and leaders who open doors for learning and personal growth. We are committed to our vision of building sustainable futures through the power of learning, and we do this through a team of committed employees. If you are looking for a career that is engaging, challenging, and rewarding, come join Rowan-Cabarrus.
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