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Supervisor, Academic Lab (PT), CPRN40472OCT

Employer
College of DuPage
Location
Glen Ellyn
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Employment Type
Part Time
Institution Type
Community College
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Job Details



Supervisor, Academic Lab (PT), CPRN40472OCT

Supervisor, Academic Lab (PT), CPRN40472OCT
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Under general direction of the Manager of Office and Classroom Technology is responsible for the management and maintenance of lab facilities which include the Academic Computing Center, K123, Seaton Computing Center and other Academic Labs as assigned. Lab responsibilities include the hiring, training, scheduling, and supervising of lab assistants, the installation and maintenance of hardware and software, the day-to-day support of instructors and students using the labs, the creation and distribution of lab related documents, and the gathering of lab usage statistics.

  • Hires, trains, schedules, supervises, and evaluates student lab aides.
  • Applies managerial expertise to determine the promotion, disciplinary measures or termination of employment for lab aides.
  • Provides assistance in the scheduling of classroom labs and handles schedule conflicts.
  • Tracks the sale of print cards, print units and related records.
  • Collects cash for the paid printing system.
  • Provides communication with faculty and students on lab policy, lab schedules, software and hardware availability.
  • Maintains communication with faculty on all lab problems that affect student usage.
  • Collects and keeps track of lab usage statistics.
  • Provides access to computer software, hardware, and student accounts on the appropriate systems.
  • Coordinates installation and maintenance of computer hardware and software.
  • Provides technical assistance to lab patrons with computer software, printing, and the use of scanner, digital projector, document camera, video player, and copier machine.
  • Responds to service requests from IT Help Desk.
  • Applies technical knowledge to solve problems with computer software, hardware, printing, and projection systems.
  • Responsible for lab computer classroom environment.
  • Coordinates services and repair of lab facilities with Campus Services.
  • Organizes routine cleaning of computer equipment in all assigned labs.
  • Identifies, troubleshoots, and creates Help Desk tickets for problems with software, hardware, audio and video equipment.
  • Provides daily lab activity reports to the Manager and other lab support staff.
  • Provides information to the Manager as needed for the planning process.
  • Instructs to faculty/staff on the use of equipment in computer classrooms and technology enhanced classrooms.
  • Contributes to the faculty/staff training effort of IT.
  • Establishes policies and procedures for daily operations of all assigned labs.
  • Develops technical and procedural documentation for both external and internal use.
  • Works with other IT areas on joint projects.


    • Qualifications:

    • Education
      • Completion of core for a two year Associates Degree in Data Processing or equivalent work experience required.
      • AS Degree preferred.
    • Experience
      • 1 year experience with personal computers required. 1 year of supervision experience in a computing environment required.
      • Demonstrated organizational and computer problem solving skills required.
      • Working knowledge of Windows, Mac OS, and microcomputer applications required.
      • Proficiency in written and spoken English required.
      • 2 year supervisory experience in the computer service preferred.
      • Excellent people skills preferred.
      • Demonstrated training and communication skills preferred.
      • One year programming experience in at least two languages preferred.
      • Knowledge of microcomputer hardware preferred.
      • Experience with academic use of IBM PC and Macintosh computers preferred.
      • Experience with use of Microsoft Office and Adobe and Micromedia products preferred.
      • Knowledge of Windows, Max OS, and Unix and DOS/VSE preferred.
      • Knowledge of computer LANS including some knowledge of Novell NetWare preferred.


    Working Conditions:

  • PC, Macintosh, laser printer, inkjet printer, scanner, digital projector, visualizer, VCR, and copy machine.
  • This position requires a background check.


    • Keep your weekdays free! This part-time position offers a consistent Saturday and Sunday schedule, making it a great fit for those with weekday commitments.

    Saturday - 8am to 4pm (fall and spring semesters only)
    Sunday - 12pm to 6pm


    Hiring Range:
    9 Hourly/Starting salary beginning at $26.25/hourly, based on education and experience.

    Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

    College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

    College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.



    To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/3180?c=cod







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    Organization

    Since its inception in 1967, College of DuPage has matured into something very special. It's a community college with far-reaching impact. We're firmly rooted in the community that provides our mandate, yet committed to reflecting the needs and demands of an ever-changing world. 

    From our faculty through to our Board of Trustees, we understand the importance of remaining relevant on multiple levels: interpersonal, academic, civic, cultural and economic. With a steady eye on regional, national and international developments, College of DuPage fulfills its mission as an educational and economic agent of change for the residents it serves.

    Beyond all other considerations, though, we are educators, devoted to the idea that knowledge is transformative. We believe there are few things more powerful than a mind engaged. We are excited by the possibilities ignited when knowledge is imparted through meaningful discourse, in the service of realizing each and every one of our community member's full potential.

    We invite you to find out more about the world-class institution available to you and your family, right here at home. 

    • Among the state's public colleges and universities, College of DuPage, with more than 28,000 students, is the second largest provider of undergraduate education in the State of Illinois, after University of Illinois at Urbana-Champaign.
    • More than 25 percent of all District 502 high school graduates attend College of DuPage during their college career.
    • Each semester, around 28,000 students attend College of DuPage.
    • The Glen Ellyn campus covers 273 acres and has eleven major buildings. The Glen Ellyn campus is currently undergoing renovation and expansion through the Facilities Master Plan, which has an anticipated completion date of 2014.
    • College of DuPage has moved from a traditional model of accreditation to the Academic Quality Improvement Program (AQIP), a quality-based, continuous improvement model of accreditation through The Higher Learning Commission (HLC), a Commission of the North Central Association of Colleges and Schools (NCA). This model is based on the Malcolm Baldrige National Quality Award Program and incorporates a review process designed to deliver clear, concrete and efficient feedback to participating institutions.
    • College of DuPage offers more than 90 certificates programs and degrees for today’s occupational and technical careers, and nine associate’s degrees in 59 occupational and 45 transfer pre-baccalaureate programs.  
    • Roughly 20 percent of students attending COD already possess a bachelor's degree or higher.
    • The College of DuPage Library maintains a collection of 245,800 books, 285,000 microfiche, 29,500 video recordings (VHS and DVD), 20,700 sound recordings (CDs), 527 current periodical subscriptions (7,900 bound periodical back files), and 18 newspapers.
    • There are more than 50 student clubs and organizations on campus.
    • College of DuPage is accredited by The Higher Learning Commission (Member, North Central Association) and Academic Quality Improvement Program Participant.
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