Student Accounts Analyst
- Employer
- Sarah Lawrence College
- Location
- Bronxville
- Salary
- $55k-$60k
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Student Accounts Analyst
Job Description
Position Overview
The Student Accounts Analyst serves as a critical point of contact for students, parents, and external stakeholders, ensuring the seamless administration of student billing and payment processes. This role requires a strong commitment to customer service and the ability to communicate effectively through in-person consultations, phone conversations, online video meetings, and written communications (email, mail, etc.). The Student Accounts Analyst also is responsible for cash receipt functions related to student accounts and college-wide. The position additionally manages payment plans, processes adjustments, and ensures compliance with institutional policies and federal regulations. This position works closely with various College offices such as Financial Aid and the Registrar to resolve account inquiries efficiently.
Essential Duties Summary
Essential Functions
- Provide exceptional service by addressing student and parent inquiries, escalating concerns as needed.
- Administer payment plans, process tuition adjustments, and reconcile student accounts following institutional policies.
- Cash Receipts: Process tuition payments, donations, and other cash receipts, maintaining accurate records and ensuring compliance with financial procedures.
- Perform cashiering duties, including processing payments, generating receipts, and ensuring compliance with Federal Title IV regulations.
- Prepare and post journal entries with appropriate supporting documentation to ensure accurate financial reporting.
- Assist with third-party invoicing and payment transactions, as well as processing refunds and account write-offs.
- Respond to inquiries regarding 1098-T forms, correct records as needed, and issue duplicate tax documents.
- Adhere to FERPA and federal cash management regulations, maintaining confidentiality and ensuring accurate records.
- Utilize information systems to record and report financial transactions accurately.
- Analyzed large datasets from student information, financial systems to identify trends, support decision-making, and improve institutional effectiveness.
Additional Responsibilities
- Work closely with Financial Aid, Residential Life, and the Registrar to resolve student financial matters efficiently.
- Identify opportunities to improve payment processing workflows and suggest enhancements to business practices.
- Participate in cross-training initiatives to support departmental coverage during peak periods.
- Other duties as assigned by supervisor.
Physical and Cognitive Requirements
- Primarily sedentary, involving extended periods of sitting and significant computer use.
- Frequent verbal and written communication required.
- Capacity to organize and synthesize detailed information.
- Occasional walking/standing required.
Required Qualifications
Required Qualifications
- Bachelor’s degree or equivalent combination of higher education, accounting or a related field required.
- Demonstrate a working knowledge of accounting principles.
- A minimum of 1 to 3 years of experience in student accounts or a similar customer service role.
- Strong analytical skills with proficiency in Microsoft Office, particularly Excel.
- Strong communication skills, both written and verbal, with the ability to handle sensitive information confidentially.
- Knowledge of basic accounting principles, including reconciliation and reporting.
- Ability to collaborate effectively within a team and manage multiple priorities.
- Ability to work occasional nights and weekends, as required.
Preferred Qualifications
Preferred Qualifications
- Experience in higher education financial services or student accounts management.
- Familiarity with student information systems and financial software platforms.
- Knowledge of FERPA, federal regulations, and Title IV cash management rules.
Posting Number: S00447P
Open Date:
Close Date:
Open Until Filled: Yes
Salary: $55k-$60k
Special Instructions to Applicants
To apply, visit https://slc.peopleadmin.com/postings/2523
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Organization
Sarah Lawrence is a prestigious, residential, coeducational liberal arts college. Founded in 1926 and consistently ranked among the leading liberal arts colleges in the country, Sarah Lawrence is known for its pioneering approach to education, rich history of impassioned intellectual and civic engagement, and vibrant, successful alumni. In close proximity to the unparalleled offerings of New York City, our historic campus is home to an inclusive, intellectually curious, and diverse community.
Talented, creative students choose Sarah Lawrence for the opportunity to take charge of their education. In close collaboration with our dedicated, distinguished faculty, students create a rigorous, personalized course of study, conduct independent research, and connect a wide array of disciplines. They graduate knowing how to apply the knowledge, skills, and critical thinking necessary for life after college.
Sarah Lawrence College occupies 44 wooded acres in Yonkers, NY, near the Village of Bronxville—just north of New York City. A 30-minute train ride from the Bronxville station takes students into Midtown Manhattan.
In addition to our round-table classrooms, Sarah Lawrence has outstanding theatres, art and performance studios, and music spaces; modern science labs; state-of-the-art graphic computing equipment; competitive sports facilities; a 60,000-square-foot visual arts center; and recently renovated dining facilities.
Our students are men and women who share an enthusiasm for intellectual rigor, academic risk taking, creativity in all disciplines, and original and interdisciplinary work. We are particularly committed to having our faculty, administration, and student body reflect the social, racial, and economic diversity that characterizes our society. The College’s 1,377 undergraduate students come from nearly every state and from 53 countries; 84 percent of undergrads live on campus.
At Sarah Lawrence, students spend more time one-on-one with award-winning faculty than do students at any other college in the country.
Working At Sarah Lawrence College
As a Sarah Lawrence employee, you will join a warm, challenging, and diverse community that offers both quality of life advantages and tangible, valuable employee benefits.
When you work at Sarah Lawrence, you:
- Receive outstanding benefits, such as medical, dental, and vision plans that exceed the standard plans offered by many companies and institutions, and an exceptional retirement plan through TIAA-CREF.
- Have unparalleled educational opportunities, such as tuition benefits on campus for employees, their spouses, and their children; discounted tuition to the College’s renowned nursery school; and tuition benefit programs for dependent children who attend other colleges.
- Have continuous opportunities for advancement, as it is College policy to fill vacancies by promotion or transfer whenever possible.
- Enjoy boundless cultural experiences, including readings, lectures, music, theater, film screenings, dance performances, art exhibitions, and a state-of-the-art library, free to employees. · Have free access to the 48,000-square-foot Campbell Sports Center, with a six-lane pool, modern weight/fitness training center, squash courts, gymnasium, indoor track, outdoor tennis courts, and fitness classes, open to employees seven days per week.
- Have several on-campus options for meals, plus off-campus discounts at local restaurants and stores.
- Work in a convenient location close to all major highways, easily accessed from the Metro-North Harlem line, and 35 minutes from mid-town Manhattan.
- Enjoy free parking on campus, a 10% discount at the college bookstore.
- Website
- https://www.sarahlawrence.edu/
- Telephone
- 914-395-2315
- Location
-
1 Mead Way
Bronxville
New York
10708
United States
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