Chief Information Research/Data Officer
- Employer
- University of North Carolina at Greensboro
- Location
- Greensboro, NC
View more categoriesView less categories
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
000831
Functional Title:Chief Information Research/Data Officer
Position Type:Staff
Position Eclass:EP - EHRA 12 mo leave earning
University Information:Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit:The Division of information Technology Services (ITS) at UNCG has broad responsibilities in determining the strategic direction for information technology deployment and use throughout the campus.
Position Summary:The mission of ITS is to leverage expert staff and partnerships to provide sustainable technology services that are reliable, easy-to-use, and effective; and advance university strategic initiatives and regional growth with technological acuity and readiness.
The Director for Institutional Research and Enterprise Data Management provides sound leadership for a comprehensive institutional research and enterprise data management program to support the university’s mission, priorities, and associated initiatives.Inspiring campus-wide confidence in the professional staff and work products of the IREDM Office, the Director is a dynamic and engaged leader who proactively plans and manages staff assignments, actively participates in individual and group meetings to present findings and/or understand campus needs and maintains full accountability for the quality and timeliness of all reports and projects.
The Director serves in a cooperative and engaging role with team members to deliver to university leadership analytics that are both predictive and prescriptive, reporting and visualizations that allow for data-informed decision making, and oversees a comprehensive data governance program.
The Director reports to the Vice Chancellor for Information Technology Services and Chief Information Officer and interacts regularly with the Provost, members of the Executive Steering Committee as well as deans and department heads and serves as a liaison to the UNC System Office and other external organizations.
- Mid-to late-career with Masters and 2-4 yrs experience or
Bachelors and 3-5 yrs experience or Equivalent combination of education/experience
- Master’s Degree in a Social Science discipline, Educational Research, Business, or a closely related field.
- Ten (10) years of progressively responsible experience in Institutional Research in higher education or a similarly complex setting.
- Demonstrated ability to lead and manage a team of research and data administration professionals.
Salary commensurate with experience
Org #-Department:Inst Research/Entr Data Mgmt - 10803
Job Open Date:06/02/2026
For Best Consideration Date:06/09/2026
Job Close Date:06/09/2026
Open Until Filled:No
FTE:1.000
Type of Appointment:Permanent
Number of Months per Year:12
FLSA:Exempt
Percentage Of Time:35
Key Responsibility:Strategize, plan, and guide efforts to build a robust program in support of the office’s three areas of focus – Data Science & Analytics, Reporting, Visualization, & Training, and Data Management.
Essential Tasks:- Launch and maintain Data Central (the online repository for all official university data reports and dashboards).
- Develop and operationalize process workflow for request and review of new reports and dashboards and develop institutional standards for unit data analysts to leverage institutional data and publish to data central.
- Lead enterprise-wide efforts to consolidate data visualization and reporting platforms based on well-understood end user business needs (what are they actually trying to accomplish versus how they have always done it) for both managerial and operational reporting.
- Effectively balance fulfillment of immediate unit data reporting and visualization needs while advancing the goals of the long-term data strategy.
- Implement and manage a robust and comprehensive university data governance program.
- Build trust and confidence among data users in the university community by improving communication and serving in a consultative capacity regarding data literacy and accuracy.
40
Key Responsibility:Attract, develop, manage and retain the talent required to operate a high-performance institutional research and enterprise data management program that effectively supports the university’s mission, priorities, and associated initiatives.
Essential Tasks:- Foster a culture of collaboration with shared goals, shared leadership, and open communication.
- Build a persistent organizational focus on improving customer value.
- Operationalize a sustained program of continuous improvement that requires employees at all levels to think about their work in the context of larger university strategic goals.
- Actively coach and mentor staff to ensure that every team member understands the strategic goals of the University, the strategic goals of ITS, and their individual role in achieving success.
- Promote/encourage professional development opportunities to increase staff skills.
- Leverage industry and peer data to define standardized skill sets, roles, classifications and compensation ranges for ITS positions that are clearly tied to the 5 Year ITS Technology Strategy and ITS Service Portfolio.
- Identify professional growth opportunities and develop training plans for staff that advance ITS talent management goals and align resource capabilities with ITS strategic goals.
- Set clear performance expectations to ensure that staff understand how to succeed.
- Trust your team to execute your vision.
- Provide honest and timely feedback and hold your team accountable when they don’t meet your expectations.
20
Key Responsibility:Provide strategic thought leadership for institutional business intelligence.
Essential Tasks:- Serve as the liaison to university leadership on all institutional research and enterprise data management issues.
- Evangelize and support the use of data-driven insights to help our campus clients achieve business outcomes and objectives.
- Work with stakeholders and subject matter experts to analyze, design and implement solutions utilizing business intelligence technology to present dashboards and analytics at the enterprise level.
- Design rich data visualizations and interactive tools and solutions to communicate complex ideas to university leadership.
5
Key Responsibility:Other duties as assigned
Essential Tasks:- Other duties as assigned.
Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f
Work Environment:Inside - c
Organization
UNCG at a Glance
Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make.
With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.
UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.
The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.
Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.
As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.
Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.
UNCG Schools and College of Arts & Sciences
The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.
Achievements & Accolades
UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/.
Challenging Academic Programs
UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.
Supportive Environment
Engaged Community
Careers at UNCG
UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.
- Website
- https://spartantalent.uncg.edu/
- Telephone
- 336-334-5009
- Location
-
723 Kenilworth Street
Greensboro
NC
27402
United States
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