Clinical Research Coordinator A/B

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Clinical Research Coordinator A/B

Job Profile Title

Clinical Research Coordinator A

Job Description Summary

The Palliative and Advanced Illness Research Center is seeking two full-time clinical research coordinators who will be responsible for supporting multiple mixed-methods projects with an emphasis on reducing health inequities and a focus on socioeconomically disadvantaged and/or medically underserved groups. These projects include: (1) a clinical trial that will examine the mechanisms underlying the effectiveness of a remotely-delivered Coping Skills Training (CST) intervention; and (2) a study aimed at understanding how patients with advanced lung disease and their families form expectations for their future health. The CRCs will join a diverse, multidisciplinary team working to improve the lives of people and families coping with serious illness and improve health equity across multiple domains. Joanna Hart, MD, MSHP, provides faculty leadership of this team.

Under the supervision of the Project Manager, the CRCs’ primary responsibilities will include screening, recruiting, and consenting patients with serious illnesses. This includes interfacing with clinical and administrative staff, as well as patients and family members in multiple clinical settings. Working with this diverse group of individuals, including patients with life-altering illness and their family members, will require excellent interpersonal and communication skills as well as good judgment. Additional duties will include collecting data from the electronic health record; administering surveys; delivering scripted attention control arm content to study participants; conducting interviews; qualitative data analysis, including coding transcripts and generating themes; administering subject payments; collaborating with community partners; and attending team meetings and mutually supporting team members. The CRCs may also be responsible for various day-to-day study operations including maintaining study databases, compliance with all IRB and regulatory documentation, and assisting with the preparation of materials to disseminate study results as needed.

Experienced candidates have the opportunity to work closely with and provide supervision of students based on experience and interest. The CRCs should be able to work closely with external partners, such as other health systems and community organizations.

Job Description

Job Responsibilities

CRC A:

• Screen, recruitment, and consent patients and family members for research studies
• Deliver scripted attention control arm content to study participants according to protocol
• Initiate and administer surveys over multiple time points
• Conduct interviews with patients and family members
• Perform qualitative data analysis, including coding transcripts and generating themes
• Maintain study databases and data tracking systems using REDCap
• Attend research team meetings
• Maintain regulatory compliance and IRB documentation
• Perform additional duties as assigned

CRC B:

• Perform all duties as listed above
• Manage and oversee the work of students, research assistants, and clinical research coordinators
• Maintain relationships and collaborate with external health system partners and community organizations

CONTINGENT UPON FUNDING

Qualifications

• CRC A: A Bachelor’s degree and a minimum of 1 year clinical trial/clinical research experience is required. Experience with qualitative research methods and working with institutional review boards and human research subject protection regulations is preferred.

• CRC B: A Bachelor’s degree and 2-3 years of clinical trial/clinical research experience are required. Master’s degree preferred. Experience with qualitative research methods, working with institutional review boards and human research subject protection regulations, and expertise in REDCap or database management is strongly preferred.

Strong computer skills are essential. Candidate must be comfortable and willing to learn to use REDCap and qualitative research methods. Candidates must be detail-oriented with excellent communication and interpersonal skills including when working closely with diverse and socioeconomically disadvantaged individuals; highly organized; ability to multi-task and prioritize tasks to achieve collective goals; and flexibility to shift focus between multiple projects as needed. Demonstrated abilities to work with people experiencing emotional distress and/or community organizations is preferred. Position contingent upon funding.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$47,313.00 - $52,661.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay