Library Specialist, Access Services

The Library Specialist for Access Services plays a key role in supporting equitable and timely access to library resources and services. This position leads course reserve operations and manages interlibrary loan borrowing services, working closely with faculty, staff, and students to ensure access to materials that support teaching, learning, and research.

As a member of the Access Services team, this position also contributes to library assessment efforts through data analysis and reporting, supports the supervision and training of student employees, and shares responsibility for service desk operations and daily building procedures. The Specialist works collaboratively across the library and contributes to the goals of the Access, Instruction, & Research Services (AIRS) department.

This position works the standard business hours of 8:00am to 4:30pm.

About the Department: 

Macalester's DeWitt Wallace Library staff create a learning environment that supports inquiry, discovery, creativity, and innovation. Committed to inclusive access, lifelong learning, user-centered services and collections, and meaningful campus partnerships, we foster curiosity, information literacy, and research skills in a welcoming environment. We value diverse ways of knowing, clear and honest communication, equity, collaboration, professional growth, staff wellbeing, and the shared goal of supporting a liberal arts education.

• Coordinate course reserve services and partner with faculty to ensure timely access to course materials.
• Manage interlibrary loan borrowing operations, including workflows, systems, copyright compliance, and resource-sharing partnerships.
• Provide responsive support to faculty, staff, and students in obtaining requested ILL materials.
• Prepare statistical reports and analyze service data to support library assessment and collection decision-making.
• Secondary supervision of ~40 student employees, including training them in library policies, systems, equipment, and procedures, aiding in professional development and mentorship.
• Share responsibility for service desk staffing, daily operations, and scheduled building opening and closing.
• Participate in assessment, cross-functional initiatives, and continuous improvement efforts.
• Support the library’s and college’s commitments to access, equity, diversity, inclusion, and collaboration.

Required Qualifications

• Associate's degree
• One to three years of relevant experience
• Customer service experience
• Commitment to user-centered library services
• Ability to work effectively in a collaborative team environment
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational and analytical skills, commitment to accuracy, and attention to details
• Demonstrated reliability and ability to prioritize and meet deadlines
• Demonstrated commitment to equity, inclusion, and diversity

Preferred Qualifications

• Bachelor’s degree
• Experience working in an academic library
• Familiarity with integrated library systems and interlibrary loan systems
• Experience training or supervising student employees

Compensation:

The annual wage for this position will be $50,625 to $52,925, depending on experience.

Benefits:

At Macalester, we are proud to offer excellent comprehensive employee benefits. Here are some highlights:

• 10% employer contributions to the retirement plan. 

• Generous Parental Leave. 

• Outstanding vacation and sick time packages, plus an additional 10 holidays.

• Comprehensive health insurance plans, including a generous employer contribution to Health Savings Account.

• Tuition assistance, which pays between 75% - 100% of eligible tuition for employee dependents at select institutions.

• Free primary care for most services through Nice Healthcare when enrolled in a Macalester health plan.

• Access to the athletics fitness facility, wellness coaching, and activities.

These are just some of the great benefits Macalester has to offer! To see our full benefits packages and options, please visit our Benefits Page.

Satisfactory completion of a criminal background check is a condition of employment.

This position is represented by MAPE.

Application Guidelines: 

For best consideration, please submit your cover letter and resume through  Macalester’s Employment Opportunity Webpage by June 1st, 2026. No applications will be received after this date. Review of applications will begin immediately. All inquiries about this position should be directed to: 

Jaclyn Howard

Talent Acquisition Manager 

jhoward3@macalester.edu

Founded in 1874, Macalester College provides students with the inspiration, insight, and experience to become successful and ethical leaders. Located in flourishing St. Paul, Minnesota, Macalester enrolls over 2,000 students from across the country and around the world. Macalester is a preeminent liberal arts college recognized for its student service and celebration of internationalism.

At Macalester, we look at our employees through a whole-person, holistic lens. With comprehensive benefits and well-being programs, we provide and enable our community members to grow and care for themselves, their families, and one another. Our whole-hearted fidelity to community-building and social justice exemplify these ideals.  Macalester College continuously prioritizes a culturally diverse and pluralistic community. We value individuals of all backgrounds and lived experiences. 

Our rich blend of people holding varied identities enhances our strong commitment to multiculturalism and global citizenship. We seek candidates who reflect and strengthen our campus environment. Macalester invites and encourages everyone to apply who would add depth to our community including those from all sexual orientations, races, ethnicities, national origins, genders, religions, abilities, and ages.