Climbing Wall Coordinator

Primary Responsibility

Under the direction of the Recreation and Events Coordinator, the Climbing Wall Coordinator is responsible for ensuring safe and proper use of the climbing wall; opening and closing the climbing wall on a daily basis, and efficiently and effectively completing all tasks associated with managing the climbing wall. The Climbing Wall Coordinator is responsible for checking climbers in, ensuring all climbers are working within their skill/certification level, teaching belay classes, monitoring climbers/belayers in the climbing area and helping to create a positive and welcoming climbing environment. This position will assist in cleaning the climbing wall area including the wall, flooring and the holds. The Climbing Wall Coordinator assists other Field House staff to register customers for access and is knowledgeable about other Field House operations including memberships, liability waivers, services, equipment rentals, etc.

*This is a part-time position which is limited to 28 hours per CMC’s workweek. CMC’s workweek is Saturday through Friday.

Pre-requisites for Position (Qualifications Standards)

Education and experience sufficient to meet the rigors of the position. Examples may include a high school diploma/GED and 6 months of related experience and some previous indoor/outdoor climbing experience (professional or personal) or equivalent combination of education and experience.

CPR and First Aid Certification are required but can be acquired within 3 months of employment. A Wilderness First Aid/Wilderness First Responder Certification or higher is also accepted.

Special Skills or abilities directly applicable to the position: Full understanding of all climbing gear being used and appropriate and effective utilization of this equipment. (i.e. commonly used knots, belay devices, etc.) Be a self-directed individual with a strong work ethic; possess a positive attitude, have the ability to thrive in adverse conditions and be competent to make important decisions; work well with others both one-on-one and groups; work independently towards established goals and deadlines; excellent communication and interpersonal skills, and a willingness to learn. Maintain confidentiality, discretion, and professionalism. Ability to enforce Field House policies. (i.e. not being afraid to approach a member for an infraction). General office skills: computer use, filing, typing, answering the phone, customer focus and attention to detail. Organize and prioritize work while exercising flexibility, teamwork, and humor. Route setting experience or willingness to learn a plus.

Welcoming. Innovative. Focused on Student Success. These principles reflect the soul of CMC. They guide us in building our teams, cultivating leaders, and expanding our approaches and mindset. They guide us to be an institution of higher education that’s the right fit for every faculty member, staff, student, and community member in its trust. Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.

Bilingual (English/Spanish) or conversational language abilities preferred.

Colorado Mountain College requires that employees perform their assigned duties within the State of Colorado. The College further expects employees to accurately report their work location at all times. Failure to do so impairs the College's ability to ensure compliance with tax, payroll, employment, information security, and operational requirements.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The hiring pay rate is $22.09 per hour. Benefits include retirement contribution, annual and sick time, mental health resources, and tuition benefit. CMC utilizes a wage progression compensation model that accounts for a candidate’s skill and experience. Although a hiring rate is listed, this will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

Position anticipated to close on July 6, 2026 or until filled.

Essential Duties

• Consistently uphold all Field House policies and procedures providing a safe and inclusive environment for patrons.

• Open and close the Field House/Climbing Wall on a daily basis ensuring safety inspections and cleaning duties are completed as assigned.

• Provide exceptional customer service at all times.

• Greet customers courteously, teach belay classes, monitor climbers/belayers in the climbing area and help to create a safe, positive, inclusive and welcoming climbing environment.

• Work in tandem with Recreation Assistant staff to ensure accurate tracking of and communication about member climbing certifications.

• Remain visible and approachable to customer questions, concerns, and complaints

• Be knowledgeable about Field House recreation/fitness programs and services such as membership sales, activity registrations, renting space or equipment, etc.

• Answer and direct customer inquiries, phone calls, etc.

• Maintain clean appearance of the climbing wall area including the wall, flooring and wall holds.

• Coordinate the maintenance of climbing equipment, including but not limited to, organization, cleaning, storing, and repairing equipment.

• Respond to incidents, injuries, and inappropriate behavior and report to supervisor accordingly.

• Under supervision, help facilitate groups on the high and low challenge courses.

• Understand and be able to follow the Emergency Action Plan response.

• Attend all staff training sessions, meetings, in-services, and shifts as scheduled.

• Assist with the set-up, clean-up, and supervision of special events that take place at the Field House.

• Consistently strive to give and receive feedback with co-workers and supervisor.

• Other duties assigned by the Recreation and Events Coordinator.

Supervision Received

This position reports to the Recreation and Events Coordinator.

Supervisory Responsibility

Position has no supervisory responsibility.

Special Conditions of Employment

Successful completion of a background check including a motor vehicles records report required. Incumbents in this position will adhere to all safety and compliance policies of Colorado Mountain College while performing all duties assigned.

Working Conditions

This position requires occasional sitting, constant walking and standing, handling objects, frequent reaching with hands/arms, and use of finger movements; frequent lifting, carrying, pushing or pulling objects up to 50 lbs. Constant written and oral communication and the ability to reason and analyze and perform calculations occasionally. Work is performed using a computer and standard climbing wall equipment daily.

Position will be required to work evenings, weekends, events, and/or college breaks.

CMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the College will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Human Resources, benefits@coloradomtn.edu

NOTE: This position description is intended to indicate the basic nature of positions allocated to this class and provide examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Each role at Colorado Mountain College contributes to the institution’s sustainability initiatives by fostering environmental stewardship, supporting sustainable practices in daily operations, and advancing a culture of ecological responsibility that aligns with our commitment to balance the needs of current generations not to compromise the needs of future generations.