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Financial Aid Technician I, Short Term Hourly (Temporary)

Employer
Antelope Valley College
Location
3041 W. Avenue K, Lancaster, CA, CA
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Job Details

DESCRIPTION

Under the direction of the Director of Financial Aid, interviews and assists students applying for financial aid; determines financial needs and program eligibility for work study, loans, grants and scholarships; performs other related duties as may be assigned.

DISTINGUISHING CHARACTERISTICS:
The Financial Aid Technician I performs a variety of tasks involved in assisting students who apply for financial aid. Incumbents are assigned to one or more specialties within the financial aid function and typically assist students at the counter or by phone in applying for various financial aid programs. The Financial Aid Technician II serves in a specialized capacity in terms of computer systems or specific program management. The Financial Aid Technician III serves in a lead capacity in the office, oversees the other technicians in the absence of the Director of Financial Aid and reviews financial aid packages prior to their submittal.

REPRESENTATIVE DUTIES

E = indicates essential duties of the position

  • Assists students in applying for various types of federal, state and other financial aid programs and resources; interviews students and assists in completing the student aid application; explains eligibility requirements, timelines, processing systems, federal, State and district regulations, requirements, policies, and procedures. (E)
  • Reviews documents and applications submitted at front counter for accuracy and completeness. (E)
  • Analyzes documents submitted for verification including tax returns, non-taxable income, and assets to ensure accuracy per Federal and State regulations; notifies student of incomplete documents and advises what is necessary to meet requirements; documents student’s files of inconsistencies or problems. (E)
  • Verifies application information and supporting documentation; recalculates financial need as required; evaluates special circumstances to override need analysis results and increase or decrease awards; reviews academic appeals according to federal regulations to determine students academic eligibility for aid. (E)
  • Interviews and counsels students and parents concerning budget control, expenditures, programs, applications and eligibility; interprets and explains federal, state and district regulations, requirements, policies and procedures. (E)
  • Assists students in completing loan packages; transmits loan applications to ELM; ensures data is accurate and reflects the requests of the students; prepares and distributes a variety of reports related to student loans; conducts, prepares, schedules loan entrance and exit workshops. (E)
  • Performs financial need analysis for Cal Grant program and Chafee grant according to State regulations; reports need and eligibility to the State; updates financial aid record of Cal Grant and Chafee eligibility and amount of funds requested; enters and revises data in the computer; generates, files and distributes award contracts, budgets and related documents. (E)
  • Coordinates financial aid outreach activities with high schools, local groups, and agencies; attends events to promote financial aid opportunities; and presents financial aid workshops and orientations to large groups on and off campus. (E)
  • Oversees and implements College’s annual online scholarship program. (E)
  • Sets up scholarship application interview process; notifies applicants with information pertaining to their awards; maintains various records, student accounts, and prepares a variety of reports and documents; develops scholarship flyers, bulletins and other informational pieces to notify campus staff to encourage students to apply; receives and verifies all scholarship checks for students awarded by local community donors. (E)
  • Serves as liaison with the local hospital in screening students academic standing to meet the hospital’s requirements to apply for long-term scholarships and career opportunities. (E)
  • Applies deferments to students who are eligible under financial aid office rules and regulation guidelines. (E)
  • Creates payment plan for students following campus, federal and state guidelines. (E)
  • Monitors continued eligibility of students; amends student awards according to changes; coordinate outside sources of assistance. (E)
  • Maintains current knowledge of state and federal financial aid programs; attends meetings, workshops and conferences regarding changes in eligibility requirements, application procedures and other issues. (E)
  • Coordinates communication and activities with various district departments and personnel, governmental and private agencies, other colleges, financial institutions and the public. (E)
  • Trains and provides work direction to student workers as assigned. (E)
  • Prepares and maintains a variety of records, files and reports related to financial aid activities; compiles and maintains statistical data for inclusion in state and federal reports. (E)
  • Operates a variety of office equipment and machines including computers, peripheral equipment, calculators and copiers. (E)
  • Performs other related duties as may be assigned.
    • MINIMUM QUALIFICATIONS

    EDUCATION AND EXPERIENCE:

    Any combination equivalent to: graduation from high school supplemented by college course work in business, accounting, social services or related field and three years of increasingly responsible clerical experience involving statistical and financial record-keeping and public contact.


    KNOWLEDGE OF:

    • Rules, regulations, procedures, policies and function of federal, State and District

    • financial aid programs.

    • Methods and techniques of financial aid need analysis.

    • Financial aid packaging methods and procedures.

    • Interpersonal skills using tact, patience and courtesy.

    • Interviewing and counseling techniques.

    • Personal and financial problems encountered by college students and parents.

    • Financial and statistical record-keeping techniques.

    • Modern office practices, procedures and equipment.

    • Oral and written communication skills.

    • Applicable sections of State Education Code and other applicable laws.

    • College and community resources to students.

    • Applicable computer operation and software.

    ABILITY TO:

    • Determine eligibility for financial aid through need analysis.

    • Develop financial aid packages to meet financial need.

    • Read, interpret, apply and explain rules, regulations, policies and procedures.

    • Exercise sound judgment in reviewing and evaluating student financial aid applications.

    • Interpret financial statements, income tax reports and related documents.

    • Operate computer and applicable software.

    • Analyze situations accurately and adopt an effective course of action.

    • Add, subtract, multiply and divide quickly and accurately.

    • Communicate effectively both orally and in writing.

    • Maintain records and prepare reports.

    • Work independently with little direction.

    • Establish and maintain cooperative and effective working relationships with others.

    • Relate effectively to economically disadvantaged students.

    • Interview and advise students.


    OTHER INFORMATION

    WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: Not applicable – no permanent full-time staff to supervise.


    CONTACTS: Lenders, servicers, co-workers, students, faculty, other departmental personnel, external agencies, parents


    PHYSICAL EFFORT:

    • Sitting and operating a keyboard to enter data into a computer terminal for extended

    • periods of time.

    • Sitting or standing for extended periods of time.

    • Moderate lifting, bending, reaching to retrieve and file records.

    WORKING CONDITIONS:
    • Office environment.

    • Constant interruptions.

    APPLICATION PROCESS
    This position requires the following documents to be attached to your online application in order to be considered:
  • Application
  • Current resume
  • Letter of intent that addresses minimum and desirable qualifications.
  • Scanned copy of official transcripts with required degree(s). Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application and must identify graduate level coursework.
    • Applications with incomplete information (i.e., statements such as "see resume") or missing documents will not be considered.

    SUPPLEMENTAL INFORMATION
    • Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply.
    • Applicants may be subject to passing an examination (written/technical), as appropriate to the requirements of the position.
    • Residency within a reasonable geographical area of the college may be necessary.
    • Travel expenses for pre-employment interviews and employment processing will not be authorized.
    • Short Term Hourly (Temporary) Employees and Professional Experts: May work up to 25 hours a week (not to exceed 100 hours per month), total not to exceed 999 hours for a total of 100 days. (Days are counted regardless of the number of hours worked per day).
    VISA
    AVC does not sponsor visas.

    ACCOMMODATIONS
    If you have, any questions or concerns/if you require accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the Human Resources Office at (661) 722-6311.

    COMMITMENT TO DIVERSITY AND EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
    Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.

    AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. To find out more about AVC, please visit our website at avc.edu.
    ______________________________________________________________________
    Annual Security Report is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at http://www.avc.edu/administration/police

    Organization

    Antelope Valley College is a comprehensive community college in the California Community College System dedicated to providing services to a broad range of students with a variety of educational goals. Antelope Valley College is dedicated to providing educational programs and services as expressed in the California Master Plan for Higher Education. The College is committed to equal educational opportunity and reinforces that commitment through a program of active affirmation of diversity.

    Antelope Valley College is dedicated to meeting the dynamic needs of a changing community. The College addresses the educational needs of a diverse and evolving population. The College recognizes that it is uniquely capable of responding to the requirements of regional business, industry, and public service, as well as the social and cultural needs of the Antelope Valley.
    Antelope Valley College affirms the rights of the individual and respects human dignity. The programs and activities of the College foster the individual's ability to think clearly, critically, and independently to meet the demands of an increasingly complex society. The student is the primary concern of the College. The curriculum, activities, and services of the College help students understand their physical, cultural, ethnic, and social environment. The preservation of academic freedom provides a college environment in which students and faculty can examine ideas freely.

    This philosophy is reflected in the curriculum, the student-faculty relation-ships, the services and resources, and the policies of the College.

    Antelope Valley College, a public institution of higher education, provides a quality,comprehensive education to a diverse population of learners. We are committed to student success offering value and opportunity, in service to our community.

    We offer:

    Associate Degree Programs

    Associate degree programs comprised of general education courses, proficiency requirements, designated courses in a specific major or area of emphasis. Associate degrees provide students with “the ability to think and to communicate clearly and effectively both orally and in writing; to use mathematics; to understand the modes of inquiry of the major disciplines; to be aware of other cultures and times; to achieve insights gained through experience in thinking about ethical problems; and to develop the capacity for self-understanding.”

    Career Technical Programs

    Certificate and degree programs comprised of “essential career technical instruction” in a variety of business, technical, and occupational courses designed to enhance students’ knowledge and skills leading to employment, career advancement, certification, and state or federal licensure. We award both Chancellor’s Office approved Certificates of Achievement and locally approved Certificates of Proficiency.

    Transfer/General Education Courses

    Transfer/general education courses in communication and critical thinking, the physical and biological sciences, arts and humanities, social and behavioral sciences, and technical education. Completion of these courses allows students to fulfill degree requirements or enroll in upper division courses and programs at accredited four-year institutions through our articulation agreements.

    Basic Skills Courses

    Basic skills courses in reading, writing, mathematics, English as a Second Language, and learning and study skills. These courses offer students essential foundation skills that are necessary for success in college-level degree applicable courses.

    Student Support and Instructional Support

    A variety of services in academic, career, and personal counseling, in library instruction and course support, in learning assistance. These services support the needs of students in pursuing and achieving their educational goals.

    Workforce Preparation and Economic Development

    Workforce programs, job preparation courses (non-degree applicable) and a variety of services that contribute to the educational and economic well being of the community.

    Personal Enrichment and Professional Development

    Community service offerings, non-credit, not-for-credit classes and services that develop the knowledge, skills and attitudes necessary for students to be effective members of the community. These classes enhance the community’s social, cultural, and economic well being. Non-credit course offerings may lead to a Certificate of Completion and/or Certificate of Competency.

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