Maitre d' Hotel

Maitre d' Hotel

L1/132/0:003

Full-time Continuing

Director of Sales and Restaurant Operations

The Maitre d’ Hotel will assist with the direction and coordination of activities of dining room personnel serving food and beverages, and inspection of dining tables and work areas for cleanliness.

-12 months

-37.5 hours per week

-Ability to work well with people. (Minimum)
-Ability to perform tasks following oral instruction. (Minimum)
-Ability to conform to prevailing conditions (e.g., staffing) which may vary from day to day. (Minimum)
-Familiarity with proper care of food service equipment. (Minimum)
-Ability to coordinate workload. (Minimum)
-Neat and clean grooming and hygiene habits. (Minimum)
-Effective communication skills. (Minimum)
-Ability to spend long periods of time walking or standing. (Minimum)
-Must possess a valid driver’s license. (Minimum)

-Food & Hospitality or Culinary Arts degree or certificate. (Desired)

-One (1) year formal dining service experience or 3-5 years experience working in the hospitality industry. (Minimum)
-Experience as a bartender or wine steward. (Desired)

-Greet restaurant patrons and escort to dining tables. (Essential)
-Recommend to the supervisor staffing patterns for events, personnel changes, and staff development needs. (Essential)
-Assist the supervisor with providing training to upgrade skills of dining room staff as necessary. (Essential)
-Requisition supplies, such as glassware, china and silverware from storeroom. (Essential)
-Direct and coordinate activities of dining room employees i.e., assign duties, workstations, responsibilities, etc. (Essential)
-Schedule dining reservations. (Essential)
-Describe or suggest food courses and appropriate wines to restaurant patrons. (Marginal)
-Serve wines. (Essential)
-Know and recite to patrons (without notes) the menu to include, pronunciation, preparation, ingredients, garniture, and daily service specials. (Essential)
-Respond to customer complaints regarding food and service. (Essential)
-May plan and execute dining room specifications for banquets. (Marginal)
-When serving banquets, may be designated as Banquet Server. (Essential)
-Reconcile cash drawer against shift sales, e.g., cash sales, gift certificate sales, credit card charges and service charge totals. (Essential)
-Enforce dress code for dining room employees. (Essential)
-Maintain dining room equipment and supply inventories. (Essential)
-During down time may be required to assist kitchen help with food preparation. (Essential)
-Assist the staff with set-up, serving, and clean up after scheduled breaks at various College locations. (Essential)
-Replenish catering supplies at PDC as needed or inform General Manager of the need to do so. (Essential)
-Update the patron’s wine list; add new purchases, change bin numbers, vintage, prices, names and titles; maintain appearance of wine list. (Essential)
-Load and unload College vehicle and drive to and from off-site catering events. (Essential)
-This position will be required to work a secondary duty for Le Jeune Chef. A secondary duty may be in One College Club, Proofing Le Jeune Chef menus, Le Jeune Chef Corporate Card Sales, Gift Certificates, Monthly Reporting, Inventory and Audit of alcohol beverages, etc. This duty will be determined by the Director of Sales and Restaurant Operations at time of hire and based on candidate’s qualifications. (Essential)

-College cargo van, minivan, and passenger vehicle.
-Requisite tools/equipment of the trade

-Some lifting not to exceed 40 pounds may be required.

-None

-N.A.

-Flexible schedule to include evenings and weekends necessary to support on and off-campus hospitality events.
-The College has a uniform requirement for Le Jeune Chef Staff.
-Some driving to the College’s cater events using a College vehicle will be required.
-Hours beyond the normal work schedule may be required to meet the needs of the Hospitality area.
-Background check will be required on selected candidate.

1

APT

Nonexempt

-Possess interpersonal skills necessary to deal effectively and courteously with students, faculty, staff and the public. (Essential)
-Demonstrate sensitivity to diversity and multicultural issues. (Essential)
-Be sensitive to the needs and expectations of students, faculty, staff and administrators. (Essential)
-Maintain a high degree of confidentiality with regards to any and all information as a direct or indirect result of job responsibilities/job functions. (Essential)
-Ability to work in a constant state of alertness and in a safe manner and maintain the standard of care that is appropriate for this position. (Essential)
-Perform other appropriate job-related duties as assigned by the supervisor. (Marginal)
-Employees who provide student instruction will develop and maintain proficiency in the effective pedagogical use of current and future instructional technologies, including but not limited to learning management systems, media, instructional software, and connectivity devices. As such, are required to use the following elements of the Learning Management System (LMS): Upload all syllabi, timely use of the grade feature, maintain attendance records, and collection of digital student work and distribution of digital course materials.

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

School of Business, Arts & Sciences

01645

1

10/26/2022

Yes

Commensurate with credentials submitted as applied to the College’s Administrative, Professional and Technical Staff Salary System.

Federal law requires all employers to verify the identity and employment eligibility of all new hires and the completion of an Employment Eligibility Verification (Form I-9) by the candidate and the employer. Any offer of employment shall be contingent on the applicant’s timely production of required documentation to verify identity and employment authorization. If you cannot or will not be able to produce the required documentation, we cannot consider your application.If you are currently receiving an annuity from the State or Public School Employees’ Retirement System, employment at Pennsylvania College of Technology may affect your annuity status. If you are currently a member of either the State or Public School Employees’ Retirement System you may be required to contribute into the System.

As soon as feasible

If you wish to apply for this position, you must submit all application material through the College’s on-line recruiting website at www.pct.edu/jobs.
For further information on this position, call 570-327-4770.

Administrative, Professional and Technical Staff

Penn College is committed to equal opportunity and the diversity of its workforce.