Conference Center Manager

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.

Facilities ManagementJob Description

Job Summary

Manage the Smith College Conference Center and support all event and center logistics including student and vendor staffing, supervision and building oversight. This position will report to the Associate Director of Events Management.

Essential Functions

Management and Logistical Operations:(75%)

• Provide onsite management and oversee development and execution of conferences and special events at the Smith College Conference Center and serve as the primary contact.

• Establish relationships with vendors and clients.

• Maintain up-to-date knowledge of trends/developments/key leaders and stakeholders in the regional events market.

• Understand and comply with college and government safety regulations, OSHA standards, and state and local health regulations.

• Communicate with facilities and ITS to ensure that the Center remains up to date with fully functioning equipment.

• Supervise student managers, develop job descriptions and schedules, and oversee all training for student workers at the center.

• Manage and update Conference Center Social media and web pages in coordination with College Relations.

• Maintain inventory for equipment and liquor room. Generate work orders for daily building maintenance and repairs to ensure that the center is operational for clients renting the space.

• Oversee event tracking database to ensure an updated log of daily events and projections for future event requests.

Financial Operations: (20%)

• Successfully meet the college’s annual revenue expectations and oversee budgets for the Conference Center.

• Generate all contracts, invoices and cost estimates related to events.

• Regularly audit finances in the college’s system of records to ensure accuracy.

Other Functions

• Assist with Campus Wide events as needed and other duties as assigned

• All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Education/Experience:

Associate's or bachelor's degree in conference, event management or hospitality field with at least 3 years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired.

Experience working with individuals from diverse backgrounds.

Skills

Must be able to multitask and prioritize multiple projects at once. Strong organizational and written communication skills, accounting experience, interpersonal skills, and the ability to communicate with a broad spectrum of clients in a calm, clear manner is essential. Experience in reconciling, developing budgets and financial management skills is preferred. Knowledge of basic audio/visual equipment set-up is desired, but is not required.

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

November 21, 2022

Compensation Grade:

Grade J

Position Type:

Regular

About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

Diversity and a culture of inclusion among students, staff, faculty, and administration are crucial to the mission and values of Smith College. We are an Affirmative Action/Equal Opportunity employer and do not discriminate on the basis of race, gender, age, color, religions, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.