ISSS Information Technology and Data Coordinator

Category:: Professional
Department:: International Student and Scholar Services
Locations:: Binghamton, NY
Posted:: Nov 1, 2021
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 05059
Position ID:: 138814

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: Commensurate with experience

The Office of International Student and Scholar Services (ISSS) seeks a detail-oriented, creative, and collaborative professional for the position of Information Technology & Data Coordinator. This position serves as the primary individual in charge of information technology support and data collection within ISSS. Duties related to this position include, yet are not limited to:

• Design, develop, document, modify, test, install, and maintain the Binghamton University ISSS data management application portfolio, including Sunapsis and department-specific IT support, including verifying program logic by preparing test data and analyzing problems and data malfunctions
• Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) in the SEVIS system, responsible for tasks that include SEVIS registration/validation processes for F/J records, address updates, application and removal of holds, etc.
• Compile custom reports related to Binghamton University's international population for internal use. (In particular, these reports may focus on international student enrollment by country of origin, school, major, and student level.)
• Prepare and submit Open Doors Reports for IIE reporting
• Ensure that ISSS applications integrate with other University data systems and provide customized solutions to meet specific office needs including, yet not limited to, international student and scholar health insurance enrollment, full-time enrollment, and departmental scholar requests
• Develop, troubleshoot, maintain, and monitor Sunapsis e-forms, templates, alerts, reports, queries, emails, second-approvers, and other configurations
• Maintain and update the Binghamton University ISSS applications portfolio, as necessary, in response to new releases of SEVIS and Sunapsis software
• Coordinate and verify periodic SEVIS and Sunapsis data uploads and downloads
• Communicate with students, staff, and departments (such as Information Technology Services) to verify and update problematic reportable information
• Manage the ISSS webpages and provide IT support to the team, as needed, including yet not limited to device assistance and hook-up, ordering parts, trouble-shooting, and ensuring technology-related functionality
• Represent ISSS at meetings that focus on the use of ISSS-related data and/or technology interface between University systems, or as appropriately assigned
• Actively participate in staff meetings, ISSS Programming, Orientation, and special events that may require staff presence (occasionally outside of standard business hours)
• Provide quality, professional customer service to all constituents, both internal and external, and serve as an advocate for international students and scholars to on-campus and off-campus entities

Visa sponsorship is not available for this position.

Requirements:

• U.S. Citizen or Legal Permanent Resident
• Bachelor's degree
• Experience supporting and assisting with technology implementation and enhancements to existing and new systems
• Detail oriented
• Strong computer skills, including working knowledge of Microsoft Office (Outlook, Word, Access, and Excel) and knowledge of internet and database tools and technology
• Strong communication skills, including the ability to communicate clearly and professionally with varying types of stakeholders (colleagues, students, government entities, etc.)

Preferred:

• Prior experience managing SEVIS records, preparing reports in a batch processing environment, and utilizing software that supports SEVIS reporting
• Prior experience utilizing Sunapsis
• Strong critical thinking to analyze and resolve data and technology issues
• Experience working in a college or university setting

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

Deadline for Internal Applicants: 11/17/2021

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.