Teaching & Learning Designer/Technologist 1

Job Title: Teaching & Learning Designer/Technologist 1
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8091
Job Description

POSITION OBJECTIVE

Under direct supervision, assist faculty and senior level teaching and learning designers in developing learning modules for use in face-to-face, blended, and online environments that most effectively meet the needs of the students and faculty within the given cost parameters. Interpret and apply current best practices of instructional design for development of creative solutions. Support and train students and faculty in using technologies, including software and hardware used in online, blended, and face-to-face learning environments.

ESSENTIAL FUNCTIONS

1. Support academic technologies such as the learning management system, including answering Help Desk tickets and providing face-to-face and virtual support. (25%)
2. Assist in the creation of a collection of general training materials (e.g., step-by-step guides, reference manuals, online modules, web-based templates, etc.) to be used by faculty and staff engaged in learning and using educational technologies. (25%)
3. Assist and facilitate the design and presentation of professional development and group specific workshops for faculty and staff on instructional design topics in face-to-face and online environments (20%)
Assist in providing recommendations regarding all aspects of course design and development, including decisions about interface design, course architecture and navigation, content arrangement, sequencing of lessons, use of assessments, and selection of class activities. (10%)
4. Assist university faculty and staff to (1) design and develop blended and distance education courses and distance education course materials, (2) revise and/or enhance existing distance education courses and course materials, and (3) integrate technology into face-to-face, blended, and fully online teaching environments. (10%)
Remain current with media design and creation skills in appropriate technologies. (10%)

NONESSENTIAL FUNCTIONS

Perform other duties as assigned. (<1%)

CONTACTS

Department: Daily contact with members of the teaching and learning technologies team to work on projects and support efforts collaboratively. Frequent contact with others in UTech staff responsible for faculty support, communication, and infrastructure to develop training materials and assist with classroom technology. Occasional contact with others in the division, including senior leadership for project updates and special request presentations.

University: Daily contact with faculty, students, and staff in the context of workshops and individual consultation.

External: Interact with hardware/software vendors as necessary to evaluate the effectiveness of applications as well as in providing the community with the information needed to use applications to meet and anticipate their needs when possible.

Students: Daily contact with student employees and interns within the Teaching & Learning Technologies group to support team projects collaboratively.

SUPERVISORY RESPONSIBILITY

None

QUALIFICATIONS

Associate’s degree in instructional design, information technology or related field and 1 years of experience OR Bachelor’s degree in instructional design, information technology or related field.

REQUIRED SKILLS

Knowledge and understanding of hardware and software regularly used in teaching and learning, including learning management systems, video conferencing, media creation tools, and classroom based technologies.Ability to work in a fast paced environment, work under deadlines, and handle changing priorities.Excellent customer service skills and the ability to work collaboratively with a team and take direction from more senior team members.Must have excellent verbal and written communication skills. Interacts with various levels within or outside the University including deans, directors and department heads. This interaction may include interpreting and explaining ideas and concepts as well as solving problems. Ability to interact with colleagues supervisors and customers face to face.Excellent oral presentation skills and the ability to give presentations and lead workshops.Some knowledge of adult learning theory, and teaching and learning environments in higher education.Basic knowledge of instructional design principles including performance based outcomes assessments. Ability to communicate effectively with students, faculty, and staff. Basic knowledge of principles and practices of graphic design, digital media production principles, methods, techniques and standards. An understanding of digital accessibility standards such as WCAG, as well as how to apply these standards to create content that is accessible to all learners. Some knowledge of web-based programming and related programming standards.Ability to meet consistent attendance.

WORKING CONDITIONS

Professional office setting. There are periods of stressful times especially during project deadlines. There may be occasional pressure from demanding customers. Due to time constraints, many functions must be completed on set deadlines. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. The employee may be required to attend meetings/functions outside normal working hours including weekends. The employee may be required to carry a cell phone, during and after their normal work hours, including weekends to attend to after-hours emergencies.

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In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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