Assistant Director Student Aid
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The primary purpose of this position is to provide outstanding service to students and candidates of the MBA@UNC  and MBA for Executives programs. The Assistant Director annually serves approximately 1,000 Master of Business Administration students in the administration and support of federal and private loans. This position has direct contact with students as they navigate the financial aid application process. This person is also responsible for determining financial aid eligibility under the direction of the larger university process and the Office of Scholarships and Student Aid (OSSA) and in verifying the accuracy of application data. This position has the authority to commit funds on behalf of the University and performs work functions in an independent fashion. The position will reside in the Kenan-Flagler Business School Online Education, LLC and will report to the Associate Director, Office of Scholarships and Student Aid. The Assistant Director has dotted line reporting to the Executive Director of MBA@UNC  and the Executive Director of MBA for Executives. This employee receives direction from all professional staff as needed. The work hours for this position are generally Monday and Thursday, 11:00 am 8:00 pm; Tuesday, Wednesday and Friday, 8:00 am 5:00 pm. The Assistant Director will be asked to attend periodic evening and weekend live and virtual information sessions to answer questions from persons considering our programs.
Bachelor’s degree and demonstrated counseling skills are fundamental requirements for the position.
Qualification and Experience: Strong management and interpersonal relations skills; the ability to absorb new information quickly and determine the best ways to establish and follow new procedures; positive and enthusiastic attitude.; the ability to operate in high-volume environment with intense public relations function and maintain a calm, pleasant and helpful disposition; continuous improvement mindset, with initiative to seek out ways to perform duties with greater efficiency and accuracy; knowledge of standard office machines, tools, instruments, equipment and materials that are used in the daily performance of tasks, duties and responsibilities, and ability to quickly learn the university software that applies to student aid functions. At least one year of experience in determining and awarding financial aid using computerized systems is required.
Department Contact Name: Michael McDuffie
Department Contact Telephone or Email: firstname.lastname@example.org 
For complete job descriptions and to apply, visit: http://hr.unc.edu 
The University of North Carolina at Chapel Hill is an Equal Opportunity Employer.