Director, Assessment

New York City, New York (Manhattan) County
Aug 07, 2014
Position Summary: Reporting to the Associate Vice President, Institutional Effectiveness, the Director of Assessment will provide project management, support and assistance to the Office of Institutional Effectiveness by facilitating the development, implementation, and ongoing maintenance of an assessment plan for both assessment of student learning and assessment of institutional effectiveness. A primary focus of the position includes assessment of student learning, in addition to assessment of student development and experiences with Student Development and Campus Life, Advisement, and other support service offices. This role will also work with various administrative (non-academic) departments on assessment of operational and institutional effectiveness. S/he provides expertise and assistance to faculty and administration in making data-informed decisions through the development and implementation of effective assessment programs and activities. Under the direction of the Associate Vice President of Institutional Effectiveness, the Director designs and implements assessment training programs for faculty and administrators, assists in development of rubrics, surveys, and other assessment tools, facilitates or engages in the analysis of outcomes, and interprets results. The Director also produces quarterly and annual assessment reports, in addition to other reports as requested. The position requires exceptional interpersonal skills, quantitative data analysis skills, understanding of higher education, student learning and student development, and an ability to work in an extremely fast-paced environment. Additional competencies include fluency in range of technological tools uses in assessment, including student information systems, learning management systems, and statistical analysis software; excellent oral and written communication skills, excellent oral and visual presentation skills, ability to lead and implement projects, and ability to collaborate across formal and informal departmental and committee structures. Essential responsibilities include: 1. Develop, manage, organize, implement and coordinate assessment activities. 2. Support continuous academic program assessment and improvement of student learning and development through consultation, mentoring, and hands-on training of faculty and staff. 3. Partner across academic and administrative departments to enhance institutional learning assessment activities and promote a culture that values assessment of student learning, student development, and continuous organizational and institutional improvement. 4. Partner with Deans, departmental faculty, and Assessment Coordinator to assist in the development and implementation of sound assessment plans and reports for each academic, administrative and educational support unit so that outcomes are aligned to the Berkeley College mission. 5. Participate in the collection and analysis of various assessment data to support college-wide, departmental, accreditation and academic program reviews. 6. Oversee the development and administration of assessment tools such as surveys and rubrics which are appropriate to the academic, developmental, and degree completion needs of Berkeley College students. 7. Oversee analysis of collected data, and dissemination of results to appropriate audiences. 8. Interpret assessment findings and prepare quarterly and annual assessment reports to summarize such findings, with particular emphasis on the quality of the assessment efforts and findings that influence institutional decision-making and policy development. 9. Coordinate all assessment and institutional effectiveness activities needed for MSCHE accreditation as well as all specialized accreditation efforts. 10. Communicate results of data analyses in clear, professional language including articulate prose and compelling tables and graphics, in addition to oral presentation. 11. Integrate multiple data sets for the purpose of complex longitudinal and/or cross-sectional data analysis on assessment of student learning and/or institutional effectiveness. 12. Work collaboratively with entire Office of Institutional Effectiveness on ad-hoc, ongoing, and long-term data analysis, research, and reporting projects, supporting institutional strategic planning, assessment, accreditation, and research. 13. Other duties as assigned by the Associate Vice President for Institutional Effectiveness or the President. Education: Master’s degree in educational psychology, measurement and evaluation, applied math, statistics, or higher education, or related social science / quantitative field. Doctoral degree preferred. Qualifications: At least five years of assessment and evaluation experience in a higher education institution, showing progressive growth in responsibilities, and ten years of full-time, professional experience overall. Training and/or Experience and Skills • Substantial experience in current assessment and evaluation practices in higher education in the United States, including both the non-profit and the for-profit sector • Experience with face-to-face, online, and blended learning environments • Effective communication and interpersonal skills, including fluency in standard written and oral English, the ability to write clear, concise reports and the ability to present technical information and analyzed data to a variety of audiences in both written and oral forms. • Effective organizational and planning skills • Experience working with or doing research on underserved student populations, including first generation, low-income, and adult student populations. • Experience working with faculty in a higher education setting • Demonstrated knowledge of applied research methods (quantitative and qualitative) • High level of proficiency with statistical analysis and experience using SPSS and/or Stata • Demonstrated experience with the use of student information systems (experience with PeopleSoft strongly preferred) • High level of proficiency with online survey software such as Qualtrics or SurveyMonkey • Experience with assessment management systems / software • Ability to maintain a high-volume fast-paced established work schedule • Ability to prioritize projects and work on multiple projects simultaneously • Ability to attend to detail and ensure accuracy of data and reports • Able to maintain composure and good disposition in a deadline-driven, high-change environment • Teaching experience in a college or university setting is welcome