Working Title: Program Coordinator-Student Financial Services
Job Summary/Essential Functions: Eastern Washington University is seeking a detail-oriented individual with excellent customer service skills for Program Coordinator. Under general direction, this position coordinates and provides a broad range of financial services, including individual financial advising and counseling to students, parents, faculty, administration and the general public exercising independent judgment in the interpretation of federal, state, local and University policies, procedures, and special programs.
This position performs specialized fiscal work related to student financial activity; provides student financial counseling in regard to payment alternatives, including federal, state, local , and University financial aid, and payment plans. This position coordinates and maintains quarterly financial disbursements, billing payment processing reconciliation and reporting functions. This position initiates and maintains Running Start reports quarterly.
On top of salary, the University offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 10 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU event and sports tickets and free transportation through STA buses.
Conditions of Employment: This position, during the course of university employment will be involved in the receipt or, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. Successful applicant will be required to pass a background check for continued employment.
This is an agency shop position.
Special Instructions to Applicants:
1. Attach a detailed cover letter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
2. Attach a chronological resume including work experience, education, and applicable certifications. Please include the names, addresses and phone numbers for 3 professional references in your resume.
3. Complete the online application form and respond to the online questions.
% Full Time: 100
Term of Appointment: 12
Monday - Friday
8:00 a.m. - 5:00 p.m.
High school graduation or GED and
Two years of experience in the program specialty of student financial services, or similar, equivalent experience.
Specific Position Requirements:
Two years of experience in customer service or student service
Candidate must demonstrate interest, ability and/or experience promoting cultural competency and/or diversity.
Work experience in higher education
Experience with Banner or other enterprise software system
Pre-Placement Physical: No
Hearing Test: No
Medical Monitoring Post Hire: No
Protective Equipment: None