Senior Associate Director, Strategy - Digital Comm

United States, North America
Aug 01, 2014
About The Unit: Please note: This role is located in Harper Court at 5235 S Harper Court - the corner of 53rd Street and Lake Park. For more information:

Unit Job Summary: Senior Associate Director, Strategy - Digital Communications: Serve as the lead for all activities related to digital and online tools for Alumni Relations and Development and as a senior leader in the Alumni Communications team. Oversee all digital communications strategy. Manage new and existing lines of business. Develop and manage a digital tools roadmap. Collaborating with assigned manager(s), oversee general management of the Digital Communications team, vendors and consultants. Develop clear business goals and associated annual budgets for all related Digital Communications functions. Serve as the strategic lead for Digital Communications. Develop and guide the execution of a strategy for ARD's online presence and social media communications. Collaborate with colleagues throughout ARD to develop strategy for discrete projects, including major annual events and annual giving. Advise on strategy for the University's campaign website and related digital communications. Collaborating with assigned manager(s), establish a long-term vision and plan for selection, development, implementation and integration of tools within the digital space including websites, web and mobile applications, HTML email tools, online giving infrastructure, social media tools and platforms, alumni community infrastructure and other available tools. Collaborate with internal ARD Communications teams and across ARD to ensure successful execution of all projects and effective communication of UChicago messaging and brand. Represent ARD Communications in cross-departmental collaborations and working groups in an effort to build and strengthen internal and cross-campus relationships. Perform other duties as assigned. Seek opportunities for professional development that will enhance job performance.

Unit Education: Bachelor's degree or higher required.

Unit Experience: A minimum of five years of professional work experience in communications, marketing, public relations or similar professional work experience required. A minimum of three years of experience managing large, complex projects (including websites) with multiple stakeholders and constituent groups required. A minimum of three years of management experience, including staff, required. A minimum of two years of experience defining and maintaining digital communications tools such as websites, web applications and HTML email programs required. A minimum of one year of experience developing and managing budgets required. Experience with online and digital communications strategy required. Experience working with executive leadership required. Experience working with staff and customer offices to understand and articulate business processes, data and organizational priorities required. Experience identifying and documenting functional specifications for digital tools such as website, web applications and content management systems (CMS) preferred. Experience developing and refining business processes and associated documentation preferred. Knowledge of web standards and best practices preferred. Experience with Sphere CMS preferred. Professional experience within a higher education environment preferred.

Unit Job Function Competencies: Understanding of a variety of technologies and technology options in support of communication strategies required. Demonstrated ability to work well with technical staff to identify and successfully address issues in areas beyond own technical expertise required. Demonstrated leadership and political skills, including the ability to bring differing factions together to reach decisions in a timely manner required. Demonstrated analytical skills required. Strong verbal and writing skills, high attention to detail and follow-up, and excellent organizational skills required. Ability to manage confidential information with discretion and tact required. Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access required. Strong leadership qualities, including the ability both to delegate and to execute, thereby leading by word and by example required. Ability to work collegially and collaboratively in a team setting required. An exceptional work ethic and track record of personal initiative required. Outstanding interpersonal and communications skills characterized by the ability to listen, to speak and to write well required. Flexibility and adaptability to new programs in an emerging and changing environment required. Willingness and ability to travel to campus and/or non-campus locations for University business required. Willingness and ability to work evenings and weekends required. Current authorization to work permanently in the United States required. Dress code of business or business casual attire required.