Dean of Student Engagement and College Support Programs

New York City, New York (Manhattan) County
Jul 25, 2014
Executive Administration Jobs
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 11049

Regular/Temporary: Regular


The Dean, reporting to senior executive management, oversees a school, division, academic program and/or function to enhance its profile, visibility, and effectiveness.  He/she develops long- and short-range plans, and exercises management responsibility for academic program planning, faculty matters, and administration, including staffing, budgets, and facilities.  He/she fosters a high-quality environment of academic teaching, research, and intellectual achievement, and creates and strengthens partnerships within and outside the College as a strong advocate.






The City University of New York seeks a dynamic professional to serve as Dean of Student Engagement and College Support Programs for Stella and Charles Guttman Community College. The centerpiece of Guttman Community College's educational model is an integrated first-year curriculum that builds the skills necessary for success in college-level work and is dedicated to using high impact practices to improve student success and degree completion. Reporting to the Vice President for Academic Affairs & Provost, the Dean of Student Engagement and College Support Programs (DSE) is responsible for providing leadership and strategic direction of co-curricular programming and related services to promote retention and student success at the College.  Expectations for the DSE include building effective and collaborative relationships to help achieve institutional outcomes, nurturing strong community ties and partnerships, enriching the quality of student life, helping to build a vibrant intercultural campus community, preparing students for post-graduation transitions, and focusing on the continuous improvement of student leadership programs and services.

The Dean also supports the enrichment of the learning environment through ensuring faculty collaboration and is responsible for developing and enhancing retention and student success initiatives for the College. Specific duties and responsibilities include, but are not limited to, academic and career success advising, health/wellness and psychological services, one-stop benefits services, accessibility services, student life, leadership development, and conduct.

Specific responsibilities for the Dean include:
- Lead area-wide efforts that include staff in Student Engagement to establish programmatic objectives, evaluate quality of services provided, and determine ways to improve services to students.
- Oversee the entire student advising operation, including supervising the two Associate Directors, respectively, for First Year Student Success and Academic Achievement.
- Direct the development of student leadership programs and services, including supervising the Associate Director of Leadership and Success.
- Supervise the Wellness/AccessABILITY Clinicians, the Single-Stop Operation, and staff.
- Serve as the College's Title IX compliance officer for students and as the chief student judicial officer responsible for the implementation of the student judicial system, including the Student Code of Conduct.
- Maintain all disciplinary records and judicial files, organize discipline committees, and supervise their operations.
- Serve as an advocate for students and a liaison between students, faculty, and administration.
- Provide mediation and conflict resolution for students.
- Work closely with campus security regarding student safety and wellness issues.
- Work with the Dean, Associate Deans, Provost, and other members of Academic Affairs in budget development and fiscal management to assure that resources are utilized properly and to enhance effectiveness.
- Collaborate with the Center for College Effectiveness in strategic planning and assessment on effectiveness of programs and other initiatives for continuous improvement.
- Plan, develop, and implement new programs to improve student success throughout their academic careers, starting prior to matriculation with the Summer Bridge through completion.
- Lead an integrated model of advising that supports students from matriculation through graduation in a manner that supports students' abilities to become effective self-advocates.
- Develop and implement policies and procedures relating to student issues and ensure clear and timely dissemination in print and electronically.
- Serve as a member of the strategic team on student enrollment, admissions, registration, and financial aid matters.
- Assist in integrating the use of early warning systems that engage faculty and staff in both academic and behavioral student interventions to lead to greater student retention.
- Supervise, support, and develop personnel under direct supervision.
- Serve on College committees and represent the College at pertinent CUNY-wide meetings and Councils.
- Perform other related duties as assigned.

The Stella and Charles Guttman Community College is the City University of New York's newest community college in 40 years. As a small start-up, Guttman Community College (formerly The New Community College) requires flexibility and a broad range of skills and competencies from candidates in every position. Located in midtown Manhattan, Guttman was established with the goal of significantly improving student learning, retention and graduation, by rethinking community college education and practice. The College is committed to using a range of innovative approaches in order to achieve these goals and to improve student persistence and completion. The centerpiece of Guttman's educational model is an integrated first-year core curriculum that builds the academic, linguistic and affective skills necessary for success in college and career. Additional features of the model include using New York City as a context for learning in and out of the classroom, the integration of academic and student support services, and the use of ePortfolios. Guttman currently offers five majors: business administration, information technology, human services, liberal arts and sciences, and urban studies, and will offer additional programs in the future. The College admitted its first cohort of 300 students in August 2012. At full capacity, Guttman will enroll 3,000 to 5,000 students.


This position is in CUNY's Executive Compensation Plan.  All executive positions require a minimum of a Bachelor's degree and eight years' related experience.  Additional qualifications are defined below by the College.


The successful candidate will possess the following knowledge, skills, abilities/competencies, and professional attributes:
- PhD or other advanced degree in Counseling, Education, Psychology, Social Work, or other directly related discipline strongly preferred
- Demonstrated experience and understanding of college student academic and co-curricular factors leading to student success, as well as the range of student life issues and concerns
- Knowledge and understanding of college student career and academic advisement principles, methods, and procedures
- Significant skill and experience working with college faculty and staff, and other Offices of the College, to establish and meet all student-related goals and deadlines, including enrollment, registration, declaration of major, commencement, and transfer
- Significant skill in planning, developing, and implementing student activities and student leadership development
- Experience working with underprepared college students from diverse cultures/backgrounds, with sensitivity to their unique personal, economic and social needs
- Ability to develop and manage a multi-faceted, fast-paced, time-sensitive, and demanding student-focused and responsive operation serving both internal and external constituents
- Strong verbal and interpersonal communication skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of learners, students, faculty and staff at the college and in a large centralized public university system
- Strong detail orientation with analytical, evaluative, research, writing, and editing skills
- Strong presentation, negotiation, conflict management, mediation, and group facilitation skills
- Computer proficiency using standard office software programs/applications


Executive Compensation Plan; competitive and commensurate with qualifications and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Before applying, candidates are strongly encouraged to visit the Stella and Charles Guttman Community College website ( to learn more about the new institution.

From our job posting system select "Apply Now," create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, access the employment page on the CUNY web site and search for this vacancy using the Job ID or Title.

Please ensure to upload a cover letter, curriculum vitae/resume, and the contact information of 3-5 professional references (as one document).


Open until filled with review of applications to begin 8/07/14.


CUNY Job Posting: Executive


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.