Student Financial Aid Representative

Tallahassee, Leon County
Jul 24, 2014

Job ID: 37298

Full/Part Time: Full-Time

Regular/Temporary: Regular

Apply On Or Before: 07/30/2014

Office of Financial Aid

Responsible for providing counseling services on Student Financial Aid: Provides counseling to students, parents, university staff and others on the Financial Aid processes and awards, via the information desk, telephone, email and workshops. Advises if additional information is necessary to facilitate the evaluating and awarding process. Analyzes and evaluates student financial aid data on file to determine if file is complete. Researches, corrects and determines award amounts.

A high school diploma or equivalency and two years relevant experience or a combination of post high school education and experience equal to two years. Excellent verbal and written skills as well as customer service experience. Computer experience to include Microsoft Office Suite or comparable software.

Ability to establish and maintain effective working relationships. Ability to prioritize, organize and perform multiple work assignments simultaneously and meet project deadlines. Ability to utilize problem solving skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Previous experience working in an office setting and ability to work in a fast-paced environment. Knowledge of financial aid resources available to students and skilled in public speaking.

Anticipated Salary Range
This position will be filled at the Annual Salary of $20,780.75.

Background Check Requirements
This position requires successful completion of a criminal history background check to include fingerprinting.

Pay Plan
This is an USPS (University Support Personnel System) position.

How To Apply
If qualified and interested in a specific vacancy as advertised, apply to Florida State University at

Applicants are required to complete the online application with all applicable information. Applications must include work history and all education details (if applicable) even if attaching a resume.

Veterans' Preference
Certain service members and veterans, and the spouses and family members of the service members and veterans, will receive preference and priority in employment and are encouraged to apply for the positions being filled. For information on who may be eligible for Veterans' Preference, go to, or call FSU Human Resources at (850) 644-6034.

IMPORTANT: In order to claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the close date of the job opening.

This position is being re-advertised. Previous applicants need not reapply.

Confidentiality Policy
This position requires compliance with University confidentiality policies.

Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be viewed at: