Calculations Clerk II (1 F/T day position)

Location
Stony Brook, Suffolk County
Posted
Jul 24, 2014
Jobs Outside Higher Education
Businesses & Consultants
Employment Type
Full Time
Campus Description: The best ideas in medicine start with the best people.At Stony Brook Medicine, our highest calling is to put the power of ideas to work in our patients’ lives. Stony Brook Medicine integrates and elevates all of Stony Brook University’s health-related initiatives: education, research and patient care. It includes Stony Brook University Hospital, Long Island’s premier academic medical center. With 603 beds, SBUH is the region’s only tertiary care center and Level 1 Trauma Center. We are home of the Stony Brook Heart Institute, Stony Brook Cancer Center, Stony Brook Long Island Children’s Hospital, Stony Brook Neurosciences Institute, and Stony Brook Digestive Disorders Institute. At Stony Brook Medicine, we put the power of ideas to work. Join our team at Stony Brook Medicine – the best ideas in medicine. INTERNAL/EXTERNAL POSTING

Budget Title: same as above

REF#: UH-S-1251-14-S

Department: Business Office

Grade: SG-9

State Classified Position

State Line#: 19735

Campus: Stony Brook University Hospital

Status:

Required Qualifications: Must have taken and passed the specific job- related.Civil Service exam and be reachable on the appropriate Civil Service list.


Preferred Qualifications: Customer service experience in a health care setting. Ability to handle several tasks simultaneously.

Brief Description of Duties:

  • Answer customer service call line to provide information to callers regarding accounts.
  • Maintain patient records by obtaining and updating information and processing adjustments.
  • Resolves any payment issues by clarifying the customer's complaint, determining the cause of the problem and selecting and explaining the best solution to solve the problem.
  • Expediting correction or adjustment, following up to ensure resolution.
  • Monitors accounts to ensure that the appropriate changes were made to resolve the customer's issue.
  • Refers unresolved grievances to the supervisor of the unit for further investigation.
  • Assist with unit clerical work as needed..

Other Duties: As assigned.

Special Notes: Shift: 1 full-time day position - 9:30 am - 6:00 pm - Monday through Friday. Please note Stony Brook Medicine is a smoke free environment.

Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), submit (3) written references, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.


The selected candidate must successfully clear a background investigation.

Application Procedure: Apply on-line, or send state application, resume and cover letter to:
Stony Brook Medicine
Department of Human Resources
3 Technology Drive - Suite 100
East Setauket, NY 11733-4073
INTERNAL ZIP = 9300


Applications for this position must be received, as specified in the Application Procedure Section, no later than 5:00 PM Eastern Time on 08/04/2014, unless specifically noted otherwise in the Special Notes Section.

STONY BROOK UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WE ENCOURAGE PROTECTED VETERANS, INDIVIDUALS WITH DISABILITIES, WOMEN AND MINORITIES TO APPLY.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE UNIVERSITY HUMAN RESOURCE SERVICES DEPARTMENT AT (631) 632-6161 OR THE UNIVERSITY HOSPITAL HUMAN RESOURCES DEPARTMENT AT (631) 444-4700.
IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (631) 632-6350. IT CAN ALSO BE VIEWED ON-LINE AT THE UNIVERSITY POLICE WEBSITE AT http://www.stonybrook.edu/police

Job Category: C) Secretarial and Clerical positions (including Administrative Assistant).
Posting Date: 07/23/2014
Additional Categories: C) Secretarial and Clerical positions (including Administrative Assistant).

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