Information Architect/Portal Project Coordinator

Irvine, Orange County
Jul 23, 2014
Administrative Jobs
Technology, IT Support & Training
Department: Information Technology - A
Req No.: 2014-0103
Location: UCI Campus - Irvine

Job Summary

This position has been re-opened for further recruitment. Previous applicants need not re-apply to be considered.


As OIT's Information Architect and ZotPortal Content Project Coordinator, the candidate is responsible for the structural design and organization of the content in Zotportal and integrated departmental web sites, with the goal being findability and usability of information. The candidate will analyze and unify information across different UCI web sites and areas of business and introduce new integrated content as necessary to create a functionally driven information architecture rather than one that is departmentally driven. The candidate guides the development of ontologies, labeling, search and navigation within websites and the campus portal and serves as the campus project manager and lead on assuring quality Web Portal content. The candidate provides tools and training and works with providers to conceptualize their content into logical pieces of similar granularity. The candidate will help content providers choose the appropriate CMS tool (Hannon Hill or Wordpress) and templates for the presentation of their business information and will work towards consistency and usability. The candidate will assure that style and other standards are adhered to. Candidate will create new templates as business needs dictate. Provide support and training to users. The candidate also collaborates carefully with UCI's Strategic Communication Office, OIT's Web Content Group, the Web Developer Group, and web masters and web developers inside and outside of OIT. Serving as a consultant as needed by departments across UCI, this position works carefully to ensure that campus standards as set up by UCI's Strategic Communication Office are implemented and expanded and integrated within the Portal environment.


Salary: Range $65,154.00 - $103,514

Work Schedule: 8-5, M-F

Career Position.

Final candidate subject to background check.

As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.

Please attach your resume.


Click here to see the Information Technology - A website.


View Job Description for the position requirements. 

Job Description
Job Essential Function 1
Percent of Time: 50%
Web Information Architect and ZotPortal Content Project Coordinator. Serve as campus project lead on creating and maintaining logical organization, quality development, and findability of web content in ZotPortal and departmental web sites, per information architecture best practices. Re-engineer and update web sites as necessary to maintain consistency, effective presentation and delivery of Web content. Organize focus and review group meetings to enhance portal user interface and usability.  Organize portal user satisfaction surveys. Work with providers to determine and test content usability.  Apply techniques such as card sorting to develop logical categories of information and ontologies. Re-design and re-organize web sites to modernize appearance, to create a uniform look and feel, to optimize information delivery effectiveness, conform to UCIand portal standards, and to provide gateways to relevant external web sites.  Conduct training workshop on best practices in creating web content and adding content to Zotportal. Educate and mentor campus staff. Produce news items for various campus news agents. Coordinate portal announcements and   highlights.  Produce publicity and promotional materials. Work with the UCPath, Kuali and other teams on ZotPortal presence and content delivery.
Job Essential Function 2
Percent of Time: 35%
Campus Hannon Hill/Cascade CMS  implementation co-coordinator.  Provide ongoing support and problem resolution to the users of the CMS when it comes to content setup, category and permission maintenance. Coordinate activities of units in adopting CascadeServer CMS and migrating their web sites.  Perform configuration and programming of CascadeServer as necessary. Assist with user and security administration and creation of style sheets and widgets as necessary.  Participate in uPortal or Cascade Server upgrade plans and coordinate QA, testing and migration of content as needed by upgrades.  Evaluate new CMS tools or components as necessary.
Job Essential Function 3
Percent of Time: 15%
Maintain the portal search results quality and the search thesaurus.  Analyze search logs and optimize web content key words to match search criteria.  Work with the search engine to maintain a thesaurus of terms and review query terms weekly for search improvement.  Maintain Search Engine index. Coordinate and test search engine upgrades.
Serve as project manager by maintaining portal content growth plans. Plans will integrate the content development efforts of different business areas into various progress reports for different audiences.   This person will identify areas where progress falls behind schedule, seek to identify the causes, and make recommendations to put the projects back on track.  Work with campus stakeholders to maintain a set of milestones for content production and/or modification. Produce management status reports and manage team meetings.
Ensure content accessibility and compliance with Section 508.  Review and edit content. Participate in the OIT web presence support activities.
Bachelor's Degree or equivalent work experience in Informatics or related computing field.
Familiarity with Human-Computer Interaction and usability concepts.
Experience writing for the web.  
Experience with Web Information Architecture development principles and methodologies.
Familiarity with the field of information architecture (the art and science of organizing information to help people effectively fulfill their information needs).
Familiarity with content and layout design for different audiences and A/B Testing.
Experience with project planning, scheduling, task management, delegation, change management, issue tracking, project monitoring, status reporting, and project management best practices.
Outstanding organizational and interpersonal skill.  
Excellent oral and written communication skills. Excellent technical writing skills.
Skill to effectively communicate with a wide range of people both orally and in writing.
Team building and facilitation.
Experience in meeting management and consensus building.
Knowledge of web content accessibility guidelines and Federal and State laws and testing methods.
Self-motivated and engaged learning of new technologies.
Cooperative work habits that enhance team productivity and foster positive team dynamics.
One year experience with XML, XSL, CSS, JavaScript, and HTML.
Experience running a large Web Portal implementation using portals such as JA-SIG uPortal technology or other.  
In-depth familiarity with Portal technology and best practices.
Experience in documenting business processes.
Detail oriented.
General understanding of the web application architecture.
Experience with uPortal.
Experience with Hannon Hill Cascade Server CMS or other CMS.
Knowledge of the University business processes and functions.
Knowledge of Internet security issues.
Quality Assurance experience.
Systems development lifecycle experience.
Experience with multi-user database applications in a Web/J2EE/XML environment.
Below are general guidelines on the position's physical, mental, and environmental working conditions.
In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-5210.
Bend: Not Applicable
Squat: Not Applicable
Crawl: Not Applicable
Climb: Not Applicable
Kneel: Not Applicable
Handle Objects: Occasionally
Push/Pull: Not Applicable
Reach Above Shoulder Level: Not Applicable
Sit: Constantly
Stand: Occasionally
Walk: Occasionally
Use Fine Finger Movements: Frequently
Carry/Lift Loads up to 25 Pounds: Not Applicable
Carry/Lift loads between 25-50 lbs: Not Applicable
Carry/Lift Loads over 50 Pounds: Not Applicable
Read/Comprehend: Constantly
Write: Constantly
Perform Calculations: Constantly
Communicate Orally: Constantly
Reason and Analyze: Constantly
Chemical/Biological Agent: Not Applicable
Construction Activities: Not Applicable
Contact with Water/Liquids: Not Applicable
Drive Motorized Equipment: Not Applicable
Confined Spaces: Not Applicable
Elevated Work Location: Not Applicable
Radioactive Materials: Not Applicable
Temperature Variations: Not Applicable
Gas System: Not Applicable