Job Description To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1) Provides vision, leadership and management of dynamic, student-centered Advising, Orientation and College Transition programs within the context of a large, comprehensive, multi-campus community college that is resetting its strategic priorities on student success and attainment. As a leader, works collaboratively with other college leaders in supporting high school and university partnerships activities, college access and readiness programs, dual enrollment, and other emerging and innovative student success and attainment initiatives. 2) Leads and manages programs and services within the context of a large comprehensive community college with multiple campuses, regional learning centers and a large distance learning program. 3) Designs programming that encompasses a successful first year for all new students, stimulates intellectual growth, financial literacy, social responsibility, personal wellness, and career development, and where appropriate, provides families of undergraduate students the tools to effectively assist their student through the transition process. 4) In conjunction with the Dean, provides support to a college-wide Success Council that ensures broad engagement of college advising representatives and coordination and communication of activities and resources that support student success and attainment. 5) Maintains responsibility for managing department human resources and works in collaboration with the college's multi-site staffing arrangements including the Columbus Campus, the Delaware Campus and Regional Learning Centers. 6) Participates in employee selection process. Supervises administrative staff by assigning and delegating tasks, providing direction, resolving work problems, communicating job expectations, training employees, and developing professional growth opportunities. Conducts annual employee evaluations, and recommends pay increases, promotions and other personnel actions. Administers disciplinary actions upon approval, and in collaboration with Human Resources. 7) Carries out, explains, interprets and enforces policy, and maintains responsibility for administering and managing department budget. 8) Collects, evaluates and reports data on department services. Administers ongoing systematic evaluation of services and programs needed. Develops and evaluates reliable and valid assessment tools. 9) Participates in development of grant proposals and other outside funding for department services and programs. 10) Develops, maintains and evaluates departmental action plan to facilitate student success, retention and improved graduation rates. 11) Provides troubleshooting, problem solving, consultation and crisis management for students, staff, and faculty. Handles next-level of process for students in academic difficulty and student concerns, grievances or complaints. 12) Maintains confidentiality of student records, student mental health and chemical dependency issues and other information. 13) Works assigned schedule, exhibits regular and predictable attendance and works outside of normal schedule as needed to meet workload demands. Performs other related duties as required. Required education/experience An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. Minimum qualifications for this position are: Masters Degree in Social Work, Psychology, Counseling, Education or closely related field with 3 to 5 years of progressively responsible closely related experience. Knowledge, Skills, & Abilities Knowledge of: Management principles and practices; organizational planning; policy development and implementation; budget management and administration; crisis intervention; human development; organizational and group dynamics; counseling and advising; student services in higher education; cultural diversity; research and evaluation; student information systems and emerging technology. Skill in: Verbal and written communications; public speaking and training; facilitating meetings; conflict resolution; organization; effective listening; evaluation; operating general office equipment; operating computers; grants administration; solving organizational problems; budget management. Ability to: Apply management principles to practical work situations; work as a team member; implement program evaluation and data analysis; demonstrate flexibility; manage multiple tasks and schedules; perform under fast paced, high stress work conditions; initiate and implement organizational change; work with a diverse student population; maintain confidential and sensitive information. Preferred Qualifications Training/Certifications Required State Motor Vehicle Operator's License or demonstrable ability to gain access to worksite(s).