Associate Director Financial Aid (Financial Aid Manager)

Location
New York City, New York (Manhattan) County
Posted
Jul 22, 2014
Employment Type
Full Time
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10680

Regular/Temporary: Regular

GENERAL DUTIES

Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards. 

- Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums 

- Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid

- Provides comprehensive financial counseling to parents and students

- Implements all necessary processes to support financial aid application, awarding and delivery cycles

- Oversees the coordination of financial aid activities with those of other College and University offices

- Implements and maintains web based services

- Performs related duties as assigned.


Job Title Name: Financial Aid Manager

CONTRACT TITLE

Higher Education Associate

FLSA

Exempt

CAMPUS SPECIFIC INFORMATION

The Associate Director of Financial Aid reports to the Director of Financial Aid and is responsible for the overall supervision of the financial aid operations (service window, web lab, program coordinators, and administrative staff). The primary responsibilities will be to coordinate personnel and other resources necessary to support operations and services, program compliance, and oversee outreach and publications.  

The responsibilities include:
-Coordinate and supervise the workflow of the counseling and support staff 
-Oversee and conduct professional development and training for the staff
-Ensure program compliance (including verification and documentation requirements, consumer information, Federal Loans, Federal Work Study, Return of Title IV, and consumer information)
-Oversee services to students  (outreach and publications)
-Coordinate the responses to financial aid inquiries
- Serve on college and university-wide committees as assigned.
-Assist in the development and implementation of office policies and procedures.
-Assist in the development and implementation of CUNYFIRST.
-Perform other duties as required.

MINIMUM QUALIFICATIONS

Bachelor's Degree and six years' related experience required.

OTHER QUALIFICATIONS

A Bachelor's Degree required. Masters degree in public administration, management, or higher education preferred.  A minimum of 6 years related experience required in supervising and administering federal and state student financial aid programs; require strong management, interpersonal, planning, organizational, and customer service skills with demonstrated ability to resolve conflicts, solve problems, multiculturalism, and program integrity are essential along with excellent oral and written communication skills. The ability to work some evenings and weekends is required.

COMPENSATION

Salary is commensurate with education and experience.

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title.  Select "Apply Now" and provide the requested information.

CLOSING DATE

Applications are accepted until the position is filled. Review of resumes begins June 9, 2014.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.

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