Program Assistant

Cleveland, Cuyahoga County
Jul 22, 2014

Department Name Truck Driving Academy

Campus or Location WEDD 23555 Euclid Ave

Vacancy Number PT030-15

Reports To Program Manager

Recruitment Type External/Internal

Job Category Support Staff

Position Type Part-Time

Union Position Union

Number of Openings 1

Job Description Summary

Assists management, faculty, staff and students in the organization and operation of a program within the assigned department/division.

Job Responsibilities

Assists with planning and implementation of projects such as advisory meetings, special reports and special marketing events.
Assists in developing program brochures, databases and other materials to meet program needs.
Organizes and maintains department files, student records, room usage schedules, department activity calendar, forms, mailing list, reports, and others as determined by the manager, sing appropriate computer software and by entering data into the Banner system.
Prepares schedules, reports, marketing packets, correspondence, forms and other information, using computer software, the Banner system and the Internet.
Proofreads all work for errors.
Coordinates and arranges schedules, meetings and appointments when appropriate, prepares agendas, reserves and prepares facilities.
Attends meetings, takes notes and prepares minutes
Assists in the control, care and inventory of departmental property, supplies, office equipment including printers, fax machine, scanner and copy machine, requests repair as needed.
Greets visitors and prospective students, responds to requests for information, places phone calls, screens, logs and relays all phone calls and handles all mail.
Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction.
Performs other related duties as assigned.

Required Qualifications

High school diploma or GED
Minimum of two years of previous office or program support experience.
Skills in keyboarding and basic word processing (MS Word)
Ability to comprehend instructions, short correspondence and memos.
Ability to prepare routine correspondence.
Ability to effectively present information one-on-one and small group situations to customers, clients, and other employees of the organization.
Excellent verbal and written communication skills
Sensitivity to respond appropriately to the needs of a diverse population

Preferred Qualifications

Associate degree

Work Schedule

hours will vary

Target Hiring Rate/Salary 17.24

Special Note

Posting Open Date 07/21/2014

Repost Date

Posting Close Date 07/28/2014

Open Until Filled No

For full consideration, apply by this date

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • City News
    • LinkedIn
    • Search Firm/Agency: specify name below
    • Other publication: specify name below
    • Other web site: specify name below
    • Career Fair: specify name below
    • Conference: specify name below
    • Other: specify below
  2. * Are you a part time SEIU District 199 bargaining unit member at Cuyahoga Community College?
    • Yes
    • No

Required Documents

Required Documents
  1. Resume/Curriculum Vitae
Optional Documents
  1. Cover Letter