Academic Coordinator

Boston, Suffolk County / Mission Hill, Suffolk County / Roxbury, Suffolk County / Roxbury Crossing, Suffolk County
Jul 22, 2014

Northeastern University

Academic Coordinator

Requisition Number:

Bouve College of Health Sciences

Full Time


Position Summary:
The academic coordinator is a member of an academic advising team and works with the academic advisors. The role of the coordinator is to provide academic and organizational support to students and enhance communication between the college, advisors, and faculty to support student success and improve student retention. The coordinator will be responsible for advising students regarding college curricula, policies and procedures. The coordinator has less academic advising experience and is part of a team with a more senior academic advisor. The academic coordinator manages a caseload of students in collaboration with the academic advisor, provides academic assistance, and coordinates programming with the advisors.
The coordinator provides academic guidance to Bouvé students concerning academic requirements, academic progress, scheduling, and academic standing matters. The academic coordinator prepares materials and participates in meetings, workshops, information sessions, and orientations; and assists academic advisors with the implementation of student developmental programs. The academic coordinator will produce correspondence and analyze data. This position is a resource to the front desk as needed.
The academic coordinator will advise a caseload of students and prepare recommended academic schedules that meet curriculum requirements. He/she will prepare reports and surveys as necessary and will assist with recruitment and retention activities. The academic coordinator may advise transfers, N.U. in, change of major students, and NU undeclared students who inquire about our programs. The academic coordinator, in collaboration with the academic advisor, will assist in advising students and supporting students in career exploration. He/she is responsible for assessing, monitoring, tracking data and evaluating the academic progress of students including progression and graduation clearance procedures, in collaboration with the advisors and the Assistant Director of Advising.
The academic coordinator will support online programs as needed within the office. He/she may as needed provide virtual advising through emails, phone calls, and Skype appointments with flexible hours as needed to accommodate the availability of a student population. The coordinator will troubleshoot basic technology issues that come along with online coursework or refer to the Help Desk if necessary. Assist with online events and initiatives such as needed, virtual new student orientation and clinical orientation.
In this role, the coordinator will meet monthly for a case management review with the team member who shares the caseload based on the major of the students. He/she will work with advisors on best practices regarding advising and mentoring and will observe student appointments as part of continued training and quality assurance. He/she will also interface with the academic advisor regarding communications to the School/Department regarding issues, student program plans, policies, procedure and help coordinate events.
Assist department faculty and chairs with scheduling, curriculum concerns, and student issues, banner, FACT, and registrar issues as needed. The advising coordinator will work with the academic advisor and the school /department to problem-solve and coordinate interdisciplinary effort, progression policies, curriculum issues, and interface with various University offices as it pertains to student issues, scheduling concerns, and registration issues among others.

Bachelor’s Degree required. This is a professional entry-level position. Preferably, a minimum of 2 years work experience in an institute of higher learning. Previous college/university experience within an academic setting is a plus. Individual must plan to complete a Masters program within a reasonable time. Should enjoy working with students and helping to guide them through their academics to graduation. Previous counseling experience and knowledge of student development theory is a plus.
Excellent computer, written, and oral communication skills required. Individual must work well under pressure and have proven management skills, plus demonstrated counseling ability. Individual must demonstrate the ability to set goals, take initiative, follow through, and organize effectively. Individual must be detail-oriented and have the ability to work with precision, complete projects, and be able to keep calm under pressure. He/she must be able to relate to individuals from diverse backgrounds. Finally, the individual must be able to work independently and be an integral member of a team.

To be considered for this position please visit our web site and apply on line at the following link:

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.