HR Manager - Employee/Labor Relations (Administrator III)

United States, North America
Jul 14, 2014

California State University, Fresno
Human Resources & Payroll
Vacancy # 12279

HR Manager – Employee/Labor Relations
(Administrator III)

The salary is competitive and is negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position with an attractive benefits package which includes but is not limited to: a vacation accrual rate of 16 hours per month; 12+ paid holidays; excellent choice of medical, dental and vision insurance, long term disability coverage, life insurance; and retirement benefits.

Under the general direction of the Associate Vice President for Human Resources (HR), the HR Manager - Employee & Labor Relations (E&LR Manager) will manage and administer the employee relations/labor relations functions for the university. This includes contract administration, grievance/complaint processing, and the development and implementation of programs to assist administrators and managers to deal effectively with employee and labor relations, workplace violence, performance issues, and risk management. The position provides interpretation, administration, assistance and counsel to administrators and managers relative to the collective bargaining agreements and related university policies, procedures and practices. The HR Manager- E&LR investigates and resolves employee complaints / union grievance may serve on significant campus committees that handle employee/labor relations issues. The position provides oversight to leadership and development programs for all employees and manages the annual performance evaluation process. Additionally, the HR Manager -E&LR will serve in a generalist role to assigned client groups.

Position Summary:
• Provides advice and counsel to university administrators and managers on ensuring that the requirements of the collective bargaining agreements (CBA) are being met. Interprets CBA provisions for administrators and managers. Researches issues relative to contract interpretation / administration. Develops interpretive guides and training courses on contract administration and coordinates programs involving CBA updates on new agreements, as needed.
• Serves as a resource to administrators, managers and department chairs, and individual employees regarding formal and informal grievance and complaint procedures, provides advice on effective methods of resolving workplace disputes. Provides guidance on meeting substantive and procedural requirements of the CBA.
• Independently and/or in concert with other HR Managers and the Institutional Compliance Administrator, intakes, hears, investigates, reviews and prepares reports and responses to complaints and grievances within the parameters contained in applicable CBAs, university policies and procedures.
• Advise and coach administrators and managers on performance management and progressive discipline consistent with university policies, procedures and practices.
• Assists the AVP at State Personnel Board hearings for suspensions of 30 days or less, automatic resignations, and rejections during probationary periods. Assists University • Counsel in State Personnel Board hearings for dismissals and suspensions in excess of 30 days. Assist in meet & confer meetings and arbitration hearings.
• With oversight from AVP, responds to employee / student complaints filed with external regulatory agencies (e.g. OCR, EEOC, DFEH, DOL, etc.).
• Researches issues relative to contract administration and labor relations. Conducts training sessions to familiarize university administrators and managers with the terms of the various CBAs, informal and formal discipline, as assigned.
• Serves as primary liaison with EH&S Manager on all risk management claims related to human resources including all protected status allegations (e.g. age, race, color, gender, national origin, gender identity, sexual orientation, disability, veteran's status, etc.)
• Serves as HR ¿generalist¿ to assigned clients in matters of staffing including: recruitments/hiring; compensation/classification; employee development; and benefits.

• Maintains working relationships within the university and community in a manner that will enhance and further the objectives of the Human Resources Department and Division of Administrative Services.
• Works closely with and advises other managers on all human resources matters within the university community.
• Works closely within the departments of Human Resources and Faculty Affairs.
• Serves, as assigned, on university and CSU committees and task forces when the individual’s skills and expertise are considered beneficial.

Education and Experience:
• Bachelor's degree in a related field such as Industrial Relations, Human Resources Management, or Public Administration is required.
• A minimum of 8 years of progressively responsible human resources management to experience at a supervisory level is required.
• Experience working with union representatives, interpreting collective bargaining agreements; investigating employee complaints and disputes; and responding to external regulatory agencies.

Knowledge, Skills and Abilities:
• Advanced knowledge of collective bargaining contract administration. Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements.
• General knowledge of the methods and problems of organizational management and the principles and practices of human resources management.
• Ability to write reports, business correspondence, investigatory reports, procedure manuals, position statements, and grievance responses.
• Ability to effectively present information and respond to questions from groups of managers, clients, labor unions and the general public.
• Ability to effectively resolve disputes and complaints through mediation and negotiation.
• Ability to define problems, collect data, establish facts and draw valid conclusions and to interpret applicable law.
• Ability to make decisions and work effectively in a fast-paced environment; to multi-task and work within various deadlines; establish and maintain effective working relationships; and lead and motivate staff.

Preferred Knowledge, Skills and Abilities:
• Master's or Juris Doctorate degree
• Previous experience in higher education is preferred.

Filing Deadline:

This recruitment will remain open until filled. Applications received by July 31, 2014 will be reviewed for minimum qualifications and given full consideration by the hiring manager and/or search committee. Qualified applicants received after that date will be forwarded upon request by the hiring manager and/or search committee.

Application Procedures:
Individuals interested in being considered for this position should submit an on-line application and attach the following supporting documents: 1) resume, 2) letter of interest which includes a narrative detailing how the candidate fulfills each of the required and preferred items listed under Qualifications, and 3) names, email addresses and telephone numbers of three references who can provide current assessments of the candidate's qualifications for the position.

Pursuant to Executive Order 883, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.

How To Apply:
To apply for this or any open position at Fresno State visit our online employment site at:

Other Requirements:
Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.

Necessary background investigations will be conducted, as required, depending upon the job requirements of position. These could include, but are not limited to, processing of fingerprints through the Department of Justice and FBI and degree and license verification upon employment. An offer of employment may be withdrawn or employment may be terminated based upon the results of these verifications. Full disclosure of all misdemeanors and felonies should be made in connection with this application.

California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site:

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site:

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Other Applicant Information:
Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.

This is a full-time management position covered by the California State University Management Personnel Plan. Under this plan, employees are subject to management reviews and serve at the pleasure of the University President of that campus.

Equal Employment Opportunity:
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment on the basis of protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.

Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.

The Immigration Reform and Control Act of 1986 requires the University to inform you that we can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and authorization to accept employment.