Associate Dean for Student Success - Academic Affairs

New York City, New York (Manhattan) County
Jul 11, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10918

Regular/Temporary: Regular


The Associate Dean administers one or more key College programs.  He/she develops, implements, and assesses programs and services to produce high-quality results and meet strategic goals.  He/she also coordinates activities among different units, and with areas outside the College, and may oversee staff, budget, operations, and facilities.


Associate Dean




Reporting to the Provost and Vice President for Academic Affairs, the Associate Dean of Academic Affairs for Student Success is a senior member of the Provost's leadership team and is responsible for a broad range of academic and student support matters.  Working in the Office of Academic Affairs (OAA), the Associate Dean provides oversight and management of the College's student academic programs and support services providing counsel and feedback on policy and administrative issues.

Responsibilities include the following:
- Oversees the College's efforts in promoting and ensuring academic success and tutoring programs.
- Works in conjunction with the Division of Student Affairs and academic departments to develop and implement new student support efforts and initiatives.
- Serves as liaison to faculty leaders and academic directors to maintain the integrity of the division's vision and to ensure staff-to-staff cooperation between the Office of Academic Affairs and the Student Affairs Division.
- Coordinates day-to-day communications with student support programs/offices and the OAA team.
- Develops and manages special academic programs and initiatives designed to enhance student success.
- Resolves issues related to faculty and student complaints and monitors trends.
- In collaboration with the Grants Office, identifies appropriate grant-funded opportunities for student support initiatives.
- Uses data to inform program improvement and works collaboratively with the Associate Dean for Student Engagement and Student Success.
- Provides leadership and direction to academic program directors.
- Provides programmatic and fiscal support to the College's Tutorial Labs, Writing Center, First Year Seminar, Accelerated Studies in Associate Degree Program (ASAP), CUNY Start, CUNY Language Immersion program (CLIP), Honors Program, Coordinated Undergraduate Educate (CUE), and Learning Communities initiatives.
- Represents the Provost at College and CUNY programs and social events, as needed.
- Serves as a member of the Provost's leadership team and the President's Executive Council.
- Assumes other related duties as assigned by the Provost and Vice President for Academic Affairs.


This position is in CUNY's Executive Compensation Plan.  All executive positions require a minimum of a Bachelor's degree and eight years' related experience.  Additional qualifications are defined below by the College.


- Earned doctorate preferred
- Familiarity with City and State Department of Education regulations and the CUNY student information systems (SIMS), including CUNYfirst, strongly preferred
- Demonstrated strong interpersonal, communication, and presentation skills and an ability to work in a multicultural environment
- Demonstrated collegial style of leadership that will support the staff and retain students
- Demonstrated administrative managerial experience with a record of increasing responsibility in higher education
- Availability to work evening and weekend hours
- Bilingual in English and Spanish preferred


Salary is commensurate with education and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


Applicants must apply online by accessing the CUNY website at and navigating to the following links: "Employment", "Search for job listings", Job ID # 10918.  Please attach resume, cover letter, and the names, addresses, and telephone numbers of three professional references. Please upload all documents as one file. Please do not include any other documentation.




CUNY Job Posting: Executive


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.