Assistant Director for Bowen, Metcalf, and Carroll Halls

Raleigh, Wake County
Jul 07, 2014
As we've done for 125 years, NC State University continues to transform lives on campus, in North Carolina, across our nation, and throughout the world every day. With more than 34,000 students and 7,000 faculty and staff, NC State is a comprehensive public research university globally recognized for leadership in developing new knowledge, educating the next generation for the use of that knowledge, and applying that knowledge for the benefit of society.

Position Number: 00004301

Primary Function of Organization Unit: University Housing, consistent with the academic mission of the University, strives to create positive growth environments for students by providing programs, services, and facilities that promote educational, social, and cultural development to more than 10,000 students living on the NC State campus.

Essential Job Duties: The Assistant Director for the Tri-Tower leads all aspects of an area housing 1,100 primarily freshman and sophomores with some junior and senior students in three high rise, suite styled buildings (Bowen Hall, Metcalf Hall, Carroll Hall). The Tri-Towers is home to three living and learning communities which we term Villages (Impact Leadership Village, Engineering Village, and Global Village). The primary Tri-Towers Village partners include College of Humanities and Social Sciences, Study Abroad Office, Office of International Services, General Shelton Leadership Center, Institute for Non-Profits, and the College of Engineering. The Tri-Towers staffing pattern consists of a full time Masters level Engineering Village Director (expected start date July 2014), a full time Masters level Impact Leadership Village Director (anticipated hiring summer 2014), a full time Masters level Project's Coordinator, 3 Higher Education or Counselor Education Graduate Assistant Residence Directors who each run one of the residence halls, 25 Resident Advisors, 3 Administrative Coordinators (similar to head RAs), 20 Village peer mentor positions, 1 Community Assistant Coordinator (student desk leader), and 15 Community Assistants (desk staff). The budget oversight is approximately $650,000. The Assistant Director provides leadership for student life including living and learning community (Village) development as well as budgetary, facilities and administrative management and supervision for a designated residential area. The Assistant Director supports and implements the goals and objectives for their specific area, the campus on which they are housed (in this case Central Campus), and University Housing as a whole and is responsible for the following: Leadership: * Participate in team oriented, campus area decision-making and vision setting * Create a vision and direction for area of responsibility * Work with all full time and student staff members to establish and implement area goals * Develop, implement and evaluate student success initiatives and Village mission specific programs with special emphasis on offering high impact activities such as student research projects, trips, group project work, and service and experiential learning opportunities that foster creativity and critical thinking * Create and implement area assessment plan * Chair or serve on department and campus committees * Participate in department assessment efforts Supervision/Training and Development: * Directly supervise a full time Project Coordinator, Impact Leadership Village Director (anticipated hiring summer 2014), Engineering Village Director (anticipated start date July 2014), and 3 Graduate Assistant Residence Directors (RDs) * Oversee selection, training, and evaluation of all full time and student staff members including Village Directors, Project Coordinator, Residence Directors (RDs), Residence Advisors (RAs), Administrative Coordinators (ACs) which are similar to head RAs, Village Peer Mentors, and desk staff roles including Community Assistant Coordinator (CACs), Community Assistants (CAs) *Evaluate Village Directors, Project Coordinator and RDs *Ensure that Village Directors evaluate Village Peer Mentors, RDs evaluate the RAs and ACs, and that the Project Coordinator evaluates the CAC and CA staff * Conduct regular staff and one-on-one meetings with Village Directors, Project Coordinator and RDs * Provide area staff recognition * Oversee the development and coordination of a comprehensive fall and spring training for all staff * Coordinate area in-service training/staff development programs * Teach a one-semester course, ECD 220 Topics in Student Development or a Village specific course Village/Partnerships: *Provide over- arching leadership to area Villages * Establish and develop academic, university, and community partnerships and provide leadership in creating and developing living and learning Villages * For each living and learning Village, establish and maintain a Village Advisory Council * In conjunction with Village Advisory Councils and Village Directors (where applicable), provide vision and leadership in creating and implementing a Village strategic plan including assessing goals and learning outcomes *With the goal of students having a seamless experience, work closely with the building Residence Directors to build a strong Resident Advisor and Peer Mentor team that communicates often and well, and coordinates and collaborates in program planning and implementation * In order to achieve the Village's mission, incorporate academic partners into residence hall programming * Collaborate with Village partners and/or the Village Director in training and supervising Village peer mentor staff * Coordinate Living and Learning Village application and room assignment processes With Village partners and/or Village Directors (where applicable) Administration: * Participate in area decision-making regarding policies, procedures, programs, and facilities management * Manage area operations, programming, and Village budgets * Oversee hall council budgets * Monitor and account for all keys in assigned area of responsibility * Process room changes as needed * Coordinate area administrative functions, including preparation of monthly reports and timely completion of all forms and correspondence * Maintain regular office hours during the work week * Attend regular staff meetings with Associate Director * Serve as communication link between the Associate Director and area staff/students * Address critical issues and concerns in the area and keep Associate Director informed * Oversee 24-hour desk operation * Utilize department computer systems/programs * Provide response to all customer service inquiries as needed * Evaluate and respond to billing appeals Facilities: * Coordinate area facility assessment and improvement procedures * Tour buildings and grounds on a regular basis to identify facilities needs * Coordinate area maintenance requests * Develop and maintain a working relationship with the Regional Facilities Manager, the Housekeeping Supervisor, and Facilities staff members * Plan and lead renovations with Associate Director * Assist in spending annual student initiated project funds ($85,000) by soliciting area facilities improvement ideas from residents and staff and implementing enhancement plans * Purchase building enhancement supplies and materials * Prepare area damage reports/forms and billing statements * Participate in meetings with outside vendors as well as Facilities progress meetings for area of responsibility Community Development and Programming: * Assess the needs of all area residents; work with RDs/CD and Village partners to develop programming goals to meet identified needs * Work cooperatively with the RDs to ensure an active and varied program of educational, academic, multicultural, safety/security, recreational, and social activities *Provide programs that help accomplish the University's Quality Enhancement Plan (QEP) focused on teaching critical and creative thinking *Promote learning outcome based educational programs ensuring that a sufficient quantity of quality programs are provided * Incorporate faculty into residence hall programming * Provide programming resources to staff and students * Attend staff and student activities, making efforts to get to know area residents and otherwise maintain a high level of visibility Crisis and Duty Response: * Respond to emergencies and provide guidance in crisis situations * Assume department "on-duty" responsibilities during residence hall closings Policy Enforcement/Conduct: * Clearly communicate department policy to staff and residents * Serve as primary coordinator responsible for all student conduct cases in area * Assign conduct cases to the RDs as appropriate * Conduct hearings as needed and apply appropriate sanctions * Serve as an appeal officer by evaluating and responding to conduct appeals * Regularly review accuracy of student conduct records in Maxient system for area * Refer cases to the Housing Conduct Board or Office of Student Conduct as necessary Multiculturalism: * Create and maintain an open and inclusive community within area of responsibility * Participate in and encourage staff and students to participate in on-going training and development related to multiculturalism * Serve as a multicultural resource for staff and students and ensure that resources are readily available * Engage residents in dialogues and programming efforts which address topics of multiculturalism Student Leadership Development: * Work with RDs to coordinate hall council training * Provide support and direction to RDs in their roles as hall council advisors

Minimum Education/Experience: Master's degree in college student personnel, higher education, counseling or related field; a minimum of 3 years post-master's degree full-time residence hall experience required.

Department Required Skills : Strong administrative skills; an understanding of and commitment to diversity; and advanced knowledge of student development theory.

Preferred Experience, Skills, Training/Education: 5 years post-master's degree full-time residence hall experience; living and learning community experience; strategic planning experience; project management experience; and teaching experience strongly preferred.

Necessary Licenses and Certifications: N/A

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, veteran status, or disability. In addition, NC State welcomes all persons without regard to sexual orientation or genetic information. Individuals with disabilities requiring disability-related accommodations in the application and interview process please call (919) 515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Degree must be obtained prior to start date.
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