Senior Human Resources Consultant

Nashville, Davidson County
Jul 03, 2014


Leading a team of HR professionals to partner with Hospital and Clinic managers, directors and employees to develop and facilitate best practices in human resources, which enable departments to hire, motivate, reward and retain quality staff.  Serves as HR strategic partner to hospital and clinic leadership teams, analyzing workforce business problems while working in a highly collaborative central HR team.

Preferred Education, Skills and Experience:
  • Ten years of human resources professional generalist experience in healthcare, preferably a hospital background.
  • Experience with employee relations and employment law is essential.  
  • Five years of experience in a management role. 
  • Strong managerial skills; demonstrated competencies in leading teams from both a tactical and strategic perspective.
  • Bachelor's degree in human resources, business or a related field.
  • A graduate degree in human resources, law, business or related field is preferred. 
  • PHR or SPHR certification is preferred.
  • Strong business acumen, able to understand the hospital/clinic financials and other business drivers.
  • Exceptional interpersonal, communication and customer service skills.
  • Strong analytical and decision making abilities based on a mix of analysis, wisdom, experience and judgment. 
  • Proficiency in consulting, coaching and influencing managers on workforce management and HR programs.
  • Coaching and mentoring in a supervisory role.
  • Functional expertise in organizational development, employee relations, benefits, compensation and recruitment.
  • Effective team member; must be comfortable in a highly collaborative environment.
  • Strategic thinking and ability to see the "bigger picture".
  • Innovation in finding creative new solutions to complex problems.
  • Ability to develop clear, actionable steps in support of an overall business strategy or to resolve an issue.
  • Commitment to diversity and serving the needs of a diverse community.
Key Functions and Expected Performances: 

Human Resource Consultant Leadership:
  • Manage, coach and lead a team of HR professionals.  
  • Advise HR Consultants on HR best practices, employee relations issues, policy and procedure, compensation reviews, trending in customer groups and successful partnership with customer groups.
  • Provides daily leadership for the Coordinators and Consultants supporting the customer group.
  • Contributes to institutional consistency by communicating with teams such as Central Employee Relations, Talent Acquisition, Compensation, and Benefits as well as the other Service Delivery Teams.
  • Updates HR leadership on trends in customer group and recommends solutions where needed.
  • Maintains high visibility and routine in-person communication with the senior leadership of the customer group.
Coaching / Consulting:
  • Supports and guides the change in workgroups as a partner in strategic planning and organizational development transitions. 
  • As central point of contact, facilitates the human resources needs around the entire employment cycle including hiring, management, training, compensation, and benefits.
  • Counsels employees throughout the cycle of employment (onboarding, professional development, changes in position, etc.).
  • Serves as a primary resource for managers in developing and maintaining a positive and rewarding work experience for employees. 
  • Provides regular and exception work group data analysis along with options and recommendations for methods of improvement.
  • Provides information on institutional, regional and national best practices in human resources and balances institutional and divisional priorities with work group priorities. 
  • Provides initial coaching and direction in employee relations issues, grievances and conflicts with managers and employees. 
  • Recommends best practice, interprets policy, applies procedures and offers services in response to identified trends and patterns.
Employee Relations:
  • Serves as the primary HR contact for employee relations. 
  • Advances institutional initiatives and priorities. 
  • Maintains routine in-person communication with executive, directors and managers.
Institutional Perspective and Consistency:
  • Works closely with both customer groups and HR Central Service teams to understand business strategy and prioritize and address human resource needs and issues.
  • Coordinates with HR Central Service teams and other Service Delivery teams to share HR practices, tools and information to ensure a level of consistency across the institution.
  • Discovers new ways for HR to support customer groups and the institution, with a focus on business strategy.

Basic Qualifications

This position requires a Bachelor's degree and 8 years of experience or the equivalent.

Important Note:
For consideration you must include a Word document or PDF cover letter detailing your interest in this position; and how your experience, skills and interests fit the above description.

Job Human Resources

Primary Location TN-Nashville-2525 West End Ave

Organization HR Service Delivery-Med Ctr 155214