Academic Advising Specialist

New York City, New York (Manhattan) County
Jul 02, 2014
Administrative Jobs
Student Affairs, Academic Advising
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10750

Regular/Temporary: Regular


Administers an academic advising center or unit. 

- Collaborates with other academic and administrative offices to maintain a comprehensive academic advisement program

- Ensures students are provided with consistent, accurate, and prompt advising services, coordinating with academic departments

- Works with students to resolve academic issues, providing information and/or referral

- Develops orientation programs to engage and retain students and instructs students, faculty and staff on use of advising technologies

- Conducts assessments to strengthen advisement programs

- Organizes and facilitates training for faculty advisors

- Develops print and online communication materials

- May supervise office operations and budget

- Performs related duties as assigned.


Higher Education Assistant




Reporting to the Director of Academic Advising, the Academic Advising Specialist performs generalist administrative and academic advising duties as required as a member of a team of professional academic advisors.  In addition to general duties, the Specialist also serves students enrolled in the Transfer Honors Program and will represent the Advising Center and/or Honors on appropriate committees and work groups.

- Advise students on general education and major requirements and monitor progress toward degree.
- Advise students on course selection, major options, and in identifying major advisors and faculty mentors.
- Consult with faculty to assist students in taking courses or undertaking independent study outside their home campuses, as appropriate.
- Act as liaison to campus student affairs and support services, such as career and counseling services, tutoring center, and registrar, bursar, and financial aid offices.
- Advise students about required co-curricular activities, including internships, study abroad, and community service; advise also on other activities involving student organizations and events.
- Work with the Directors of Honors and Academic Advising to identify and retain at-risk students.
- Participate in New Student Orientation activities, advising, and registration. 
- Present information to small and large groups, including students, faculty, staff, and parents.


Bachelor's degree and four years' related experience required.


- Master's degree preferred with at least four years of relevant experience preferably in an urban higher education setting
- Excellent communication, writing, and analytic skills
- Demonstrated ability to work autonomously with multiple priorities and deadlines
- Demonstrated ability to adapt to meet students' needs
- Demonstrated  strong critical thinking, problem solving, and organizational skills
- Demonstrated ability to present ideas and information to small and large groups that includes students, parents, faculty and administrators
- Advanced computer skills including Microsoft Office Suite (e.g. Excel, PowerPoint, and SharePoint) and student information management systems, such as PeopleSoft/Oracle, Hobson's products, and Crystal Reports.
- Ability to work extended hours (flexible evenings and weekends when needed) during peak operation periods as defined by supervisors


Commensurate with qualification and experience.


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


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Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats:  .doc, .docx, .pdf, .rtf, or text format.

**Please use a simple name for the document that you uploaded, for example:  JDoeResume.  Documents with long names cannot be parsed by the application system.




CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.