Online Course Associate-Platform

New Haven, New Haven County
Jul 02, 2014
Administrative Jobs
Academic Affairs, Instructional Design

Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.

STARS Requisition Number 26246BR
Department Digital Dissemination
University Job Title Online Education Specialist
Posting Position Title Online Course Associate-Platform
Bargaining Unit None
Job Category Managerial & Professional
Position MP Overtime Eligible? No
Type of Employment Full Time
Duration Type Fixed
Salary Grade P5
If Fixed Duration, Period 2 years from date of hire
If Fixed Duration, is continuation possible? Yes
Work Location Central Campus
Worksite Address 135 College Street
Work Week Standard (M-F equal number of hours per day)
Position Focus: As part of its mission, the Office of Digital Dissemination and Online Education partners with colleagues from Yale's graduate and professional schools, as well as Yale College, to identify online education opportunities. These opportunities range from free, open distribution of course materials to the global public to distance education, credit-bearing programs that require formal admission.

Reporting to the Senior Manager and working collaboratively with campus partners, the Online Course Associate will help instructors conceive, prepare, create, test and disseminate materials for online courses over various platforms, and help instructors monitor and troubleshoot activity on the platforms related to their courses. The Online Course Associate will work with multiple technology platforms including Canvas and Coursera. The Online Course Associate will be expected to work with internal partners to develop web-based applications. The candidate must have skills in HTML/CSS, Flash, Actionscript, and Java. The candidate will also be expected to work with other technical colleagues on campus to ensure successful integrations of various tools used in online courses. The Online Course Associate will collect, review, update and supplement documentation for online course tools; edit, review, test and manage course video segments and other online course assets that will be distributed over the internet; upload materials to the platforms, monitor deployment of course materials and troubleshoot problems; work with colleagues in the Office of Digital Dissemination and Online Education to review courses before they are launched; monitor online course forums in assigned courses; help identify and resolve technical problems that occur while course is active; train TFs and other instruction support personnel to use the online platforms; provide support for evaluation of online courses, including documenting best practices, collecting and summarizing statistics about course activities and creating presentation materials legal issues related to the deployment of courses.
Principal Responsibilities 1. Researches and identifies new trends in online learning technology, design and practice. Makes recommendations to enhance and grow the program. 2. Conducts research on business aspects of potential new online learning project and makes suggestions on business models for new online learning projects. 3. Represents online learning initiative during faculty recruitment periods. 4. Provides assistance for various online learning initiatives beyond for-credit distance programs (i.e., free and open distribution projects). 5. Serves as a primary technical support provider. 6. Assists in the preparation of course materials for online distribution, uploading and organization of course materials, and production of digital resources that will be easily accessible online. 7. Designs, develops and deploys appropriate assessment tools to measure and evaluate all critical aspects of the online course environment. Researches and develops all necessary materials and benchmarking tools to obtain institutional approval for online courses. Participates in ongoing assessment of the effectiveness of the online course materials. 8. Manages all online course development initiatives to ensure that program resources will meet expectations, while meeting schedule timeline and budgetary targets. 9. Provides expert advice on effective and efficient online teaching practices. Develops specialized faculty training materials as needed. 10. Manages relationships with external vendors involved in the production and delivery of courses. 11. May perform other duties as assigned.Required Education and Experience Bachelor's Degree in a related field and three years of related work experience or an equivalent combination of education and experience.
Required Skill/Ability 1: Must have strong interpersonal skills and demonstrated ability to work cooperatively with a wide variety of people to achieve common goals.
Required Skill/Ability 2: Must have experience in interactive web development, including skills in HTML/CSS, Flash, Actionscript, Java.
Required Skill/Ability 3: Must have strong oral and written communication skills.
Required Skill/Ability 4: Demonstrated flexibility and agility in the workplace. Reacts to new situations appropriately and adapts readily to changing work demands. Able to balance multiple projects simultaneously in a busy environment while maintaining professionalism. Demonstrated ability to show initiative.
Preferred Education, Experience and Skills: Demonstrated positions of collaborative productivity and experience working in a technology-driven or educational environment preferred. Experience providing project leadership and comfort communicating with organizational leadership preferred.
Weekend Hours Required? Occasional
Evening Hours Required? Occasional
Drug Screen No
Health Screening No
Background Check Requirements All External candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.
Posting Disclaimer The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Yale University is an affirmative action/equal opportunity employer. Yale values diversity in its faculty, staff, and students and strongly encourages applications from women and members of underrepresented minority groups.