Two positions: Director of Admissions AND Director of Operations in Undergraduate Admissions

New Orleans, Orleans County
Jun 23, 2014
Loyola University New Orleans, a leading Catholic, Jesuit comprehensive university invites applications for its Director of Admissions and, separately, for a Director of Operations position. Reporting to the Vice President for Enrollment Management, these positions are two of four key members on the senior enrollment management leadership team for the university. DIRECTOR OF ADMISSIONS Supervising 15 professionals, the Director of Admissions should be “ambitious for the institution” with experience in leading a team in successfully setting and achieving enrollment goals. As part of a campus-wide commitment to recruitment efforts, the Director will bring new ideas to Loyola and will lead the effort to increase enrollment and sustain academic profile by developing, implementing, and executing dynamic recruitment and admission strategies for undergraduate students. The Director will fully contribute in recruitment efforts through the management of his/her own geographic territory. Desired Qualifications for Director of Admissions: The successful candidate for Director of Admissions should possess: • Progressive responsibility and proven success in recruitment of domestic first-year and transfer students, as well as international students • Demonstrated knowledge of and application of current recruitment issues and practices directed toward the successful enrollment of undergraduate classes • Demonstrated experience in cultivating diverse prospect populations • Acuity in planning; creative and intelligent problem-solving • Vigilant in admitting students able to succeed • Strong belief in collaborative efforts within the enrollment management team and with other administrative and faculty areas • A strategic, data-driven approach to admissions and financial aid with a sophisticated understanding of data and analytics • An understanding of developing and implementing financial aid strategy • Dedication to campus relations and ability to educate and engage faculty and staff in enrollment events, practices and strategies • Ability to partner and lead in all marketing and communications, from print to social media • Demonstrated ability to manage, motivate and lead staff with an eagerness to support and mentor direct reports • A commitment to the core mission of the University as a Jesuit Institution and to liberal arts education • Excellent customer service and communication skills • Propensity to be a good listener and a strong storyteller • Bachelor’s degree required, advanced degree preferred DIRECTOR OF OPERATIONS The Director will develop and oversee an enrollment management operations center in support of Loyola’s undergraduate admissions functions. This position is responsible for a comprehensive workflow across units associated with the enrollment process with a commitment to superior internal and external communications and on-going efficiencies and effectiveness. The director will manage enrollment data and operations while serving as the primary liaison to the University’s information technology office, financial aid, student records and student billing teams. He/she will assist and mentor internal staff by administering end user support for the various technologies utilized within the Office of Admissions and Financial Aid. Directly supervising a staff of three, the Director will coordinate the design, implementation and maintenance of an effective CRM (Slate) and other viable technologies. The Director will act as project manager and developer for enrollment processes and systems (i.e., database testing, new technology initiatives, data loads, etc.). In addition to coordinating with outside vendors providing search, fulfillment, and mail-house services, the Director will assume leadership on unit report writing and data analysis. The position will coordinate communications associated with the new student enrollment process, interfacing with various campus offices to create a seamless transition at the time of matriculation. Desired Qualifications for Director of Operations: • Progressive experience and demonstrated ability in database management, research, and analysis in admissions or other higher education function • Extensive knowledge and experience with the execution and management of student records and CRM information systems; experience with Slate will be a plus • Ability to design, produce, track, analyze and interpret statistical data for admissions and enrollment on-going decision making • Proven success in managing and coordinating multiple concurrent projects • Goal-oriented with strong initiative, imagination and organizational qualities • Strong belief in collaborative efforts within the enrollment management team and with other administrative and faculty areas • Strength in providing support and training to functional experts • Effective liaison between information technology and enrollment staffs • Demonstrated ability to manage, motivate and lead staff with skills in fostering a spirit of cooperation to accomplish common goals • A commitment to the core mission of the University as a Jesuit institution and to liberal arts education • Excellent customer service and communication skills, both written and verbal • Bachelor’s degree required; advanced degree preferred LOYOLA UNIVERSITY NEW ORLEANS: Founded in 1912, Loyola’s rich history as a Jesuit and Catholic institution of higher education is grounded in intellectual rigor and reflects the 450-year old Ignatian tradition. Jesuit education is a call to human excellence, to the fullest possible development of all human qualities. The Jesuit vision of education implies that students learn how to think critically, examine attitudes, challenge assumptions, and analyze motives. At Loyola University New Orleans, education goes beyond the physical walls of a classroom and lectures, offering a myriad of unique opportunities to more than 3,000 undergraduate students and 1500 graduate students and allowing them to learn and to thrive both in New Orleans and around the world. There are five Colleges within the university (Business, Humanities and Natural Sciences, Law, Music and Fine Arts, Social Sciences) offering 64 undergraduate degrees and 14 graduate and professional programs. Students are attracted to Loyola University New Orleans from 41 states and 17 countries. Loyola combines the academic excellence of its faculty and academic programs as well as its commitment to a robust co-curricular program that fosters individual student success in a positive learning environment. Its goal is to develop students into a new generation of leaders who possess a love for truth, the critical intelligence to pursue it, and the courage to articulate it. The University is presently completing its next strategic plan focusing on creating a learner-centered community through robust experiential learning, career development, and mentoring programs, all infused by the cultures of New Orleans and Jesuit ideals and Ignatian pedagogy. A multi-million dollar expansion and renovation of the University’s largest academic building will reach completion this year with state of the art science, graphic arts, and theatre laboratories coming on line. For further information, see NEW ORLEANS, LOUISIANA: New Orleans is one of the world’s most fascinating cities. It is home to a truly unique melting pot of culture, architecture, food and music. Loyola University is located in the tree-lined Uptown/Carrollton neighborhood, within the scenic Garden District, filled with beautiful parks and recreation. New Orleans hosts an abundance of festivals and concerts throughout the year. It is best described as a “big city with a small town atmosphere” where it is not unusual to quickly become acquainted with strangers in the streets, coffee shops and venues within the city. The revitalization of the city since Hurricane Katrina has earned it #1 Most Economic City, by KPMG; #1 Brain Magnet in America and #3 City Winning the IT Jobs Battle by Forbes; #1 Most Improved Metro by Wall Street Journal; and was most recently voted second most livable city in the South by the US Council of Mayors. The Big Easy is alive and thriving. To Apply: Napier Executive Search ( is assisting Loyola University New Orleans with these searches for a Director of Admissions and for a Director of Operations. For more information, or if you wish to nominate someone for either position, please contact Mary Napier ( or Robin Reynders ( If you wish to apply, please send a resume, a detailed letter of interest and contact information for three professional references by email to: Although resumes will be reviewed until the position is filled, for assurance of full consideration, please submit materials before July 11. Formal interviews are anticipated in July, with an expected start date of September 2014. All applications and nominations will be considered confidential and notice will be given before references are contacted. Loyola University New Orleans does not unlawfully discriminate on the basis of race, color, gender, sexual orientation, age, religion, disability, veteran’s status or national origin in its educational programs or activities, including employment and admissions. At the same time, Loyola cherishes its right to seek and retain personnel who will make a positive contribution to its religious character, goals, and mission in order to enhance the Jesuit, Catholic tradition.