Manager, Financial Aid Operations and Services/Student Employment

San Francisco, San Francisco County
Jun 20, 2014

Manager, Financial Aid Operations and Services/Student Employment

University of San Francisco

Financial Aid Operations & Services

Job Type:

Job Summary:
The Financial Aid Operations and Services/Student Employment Manager, under the supervision of the Assistant Director of Financial Aid Operations and Services, is primarily responsible for the day-to-day operations and management of the Student Employment Office. The individual in this position manages and coordinates services and programs related to the on- and off-campus Federal Work Student Program and the USF student employment program. The goal of student employment is to provide services to student employees and to faculty and staff colleagues who employ them that facilitate student learning and the achievement of office/department goals. The Student Employment Manager must be aware of local, state and national issues and laws that will affect students and the University in relation to student employment. The Student Employment Manager works with colleagues throughout USF to assure adherence to University student employment policies and procedures. The Student Employment Manager, along with the Assistant Director and management colleagues, implements and assures the highest quality student services.

Job Responsibilities:
•Under the direction of the Assistant Director, manages the day-to-day functions of the Student Employment Office.
• Manages the Work Clearance, I9, and hiring process for all student employees, ensuring compliance with all applicable regulations.
• Reviews and approves student job descriptions, classifications, and salary ranges assuring equity and parity across the University.
• Serves as the primary contact for student employees and their supervisors in matters relating to student employment.
• Under the supervision of the Assistant Director, participates in the reconciliation of all Federal Work-Study related spending.
• Collaborates with University’s Learning Center on the Federal America Reads/Counts Program to ensure compliance with all regulations and the provision of an effective and efficient program.
• Recommends policy and procedural changes to increase efficiency in the Student Employment process.
• Negotiates and monitors all off-campus contracts, and serves as main contact for Agency representatives.
• In conjunction with the Assistant Director, supervises office support staff and student employees for the department, managing efficient work flow.
• In collaboration with the Assistant Director, designs, develops, and creates all print and web-based materials and content related to student employment, including forms and manuals, and all agreements mandated by federal, state, and local regulations.
• Manages the continual development and maintenance of the Student Employment website.
• Assists in presenting workshops and other financial aid outreach for student employees
• Represents the financial aid office at admission and school/college events on campus and at the regional campuses
• Other duties as assigned

Minimum Qualifications:
•Bachelor’s degree
• 3 years minimum increasingly responsible experience in customer/student services, personnel services, and/or student employment.
• Familiarity with the Federal student financial aid programs, policies and procedures preferred
• Excellent written and oral communication skills
• Strong interpersonal skills with an ability to advise students
• Ability to lead a team and contribute to the overall smooth operation of a service environment
• Excellent organizational skills with an ability to organize and prioritize multiple complex projects and tasks simultaneously
• Familiarity with the academic environment, policies and procedures preferred

Other Responsibilities:
•Proficient with personal computers, including programs such as Word, Excel and PowerPoint
• Ability to think creatively and strategically
• Strong customer service orientation
• Understanding of and commitment to USF’s Vision, Mission and Values

To be considered for this position please visit our web site and apply on line at the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.