Assistant Director of Financial Aid

Savannah, Chatham County
Jun 20, 2014

Armstrong Atlantic State University

Assistant Director of Financial Aid

Department :
1034010 Financial Aid Office

Job Description Summary:
Assist the Director of Financial Aid in administering federal, state, and institutional financial aid funds and services, and oversee document management. Determine student eligibility for various types of financial aid; awards and distributes funds that apply. Assist and provide direction for the operational functions of the department and manage staff as appropriate.

Minimum Qualifications:
Baccalaureate degree from an accredited institution.

Minimum three (3) years higher education experience in student financial aid.

Minimum three (3) years of experience in Banner and Banner reporting.

Minimum two (2) years of management experience.

Requires knowledge of federal and state regulations governing various types of aid.

Proficient in various computer applications, such as Microsoft Office.

Excellent interpersonal communication skills.

Effective written and oral communication skills.

Possess basic mathematical skills.

Preferred Qualifications:
Master’s degree from an accredited institution.

Higher education experience in admissions.

Minimum five (5) years experience in Banner and Banner reporting.

Minimum four (4) years management experience.

Essential Duties Summary :
Assists Director in various areas of office management, including personnel and day to day office operations, training of staff, and staff supervision.

Manage, train, and audit all financial aid assistants.

Advise students, parents, and staff in regard to factors which may affect their eligibility for financial aid and the financial aid process.

Acts as liaison with other offices and constituents, both on and off campus, to help determine and resolve matters pertaining to students’ enrollment, accounts, and academic concerns which may affect eligibility for financial aid.

Maintain industry best practices by staying abreast of federal and state regulations. Monitor to ensure all university policies and procedures are in compliance, implement required changes, develop training materials, and provide training on regulations to the financial aid team. Communicate any changes that may impact other university departments and answer questions they may have about policy changes.

Serve as core member of the management team.

Provide leadership and assist director in identifying departmental needs and implementing policies and procedures to meet those needs, which includes developing office systems, procedures, strategic planning and goal setting for the department.

Serve as an active member of the SAP Committee, Institutional Effectiveness Committee, and FOA Strategic Planning Committee.

Reviews the satisfactory academic progress of students (SAP).

Work with Director of Financial Aid on Professional Judgment appeals and Appeals for Independent Student Status.

Oversee financial aid awarding, processing and disbursing of the financial aid work study program.

Manage Federal Work Study program adhering to budget and regulatory requirements, students, and policy and procedures and serve as technical and procedural resources for office staff.

Responsible for phone communication messages using Blackboard, update website, create internal and external financial aid communications, ie forms, handouts and presentations.

Maintain and update office website, college catalog, and brochures.

Manage the imaging system BDMS (Banner Document Management Suite) by testing, training, and implementing upgrades which includes managing the entry of received documents into banner.

Assist director with any additional duties as needed to ensure compliance.

Physical Demands:
Armstrong State University is an Equal Opportunity, Affirmative-Action Institution committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status. Georgia is an Open Records state.

Employment is contingent upon successful completion of a background investigation.

A review of applications will begin on July 7, 2014 and will continue until a suitable candidate is selected. For best consideration, please apply by this date.

Your application is not considered complete until all required documents have been uploaded to the appropriate section.

Commensurate with Education and Experience.

To be considered for this position please visit our web site and apply on line at the following link:

Armstrong Atlantic State University is an affirmative action/equal opportunity employer. Georgia is an Open Records Law state.