Enrollment Counselor

Centennial, Arapahoe County / Cherry Hills, Arapahoe County / Cherry Hills Village, Arapahoe County / Englewood, Arapahoe County / Greenwood Village, Arapahoe County
Jun 19, 2014

Company Description:

Colorado State University-Global Campus (CSU-Global) offers career relevant bachelor's degree and master's degree programs for working adults and nontraditional learners. As the first and only 100% online, fully accredited public university in the United States, CSU-Global is focused on student success as its number one priority. CSU-Global sets the standard for quality and innovation in higher education as a part of the Colorado State University System and has expert faculty recognized as industry leaders and trained specifically for the online learning environment. CSU-Global offers a streamlined enrollment process with accelerated eight week courses that start every four weeks.

Job Description:

CSU-Global is seeking full time Enrollment Counselors to help increase its outreach to potential students. Enrollment Counselors are responsible for advising students on admissions and degree completion requirements, as well as enrolling students into the university's graduate, undergraduate and certificate-of-completion programs. This position will report to the Enrollment Manager and requires full time Greenwood Village, CO office presence.

Job Description:

Enrollment Counselors provide information and service to help potential students determine if CSU-Global is a university that meets their educational and personal needs. The culture at CSU-Global supports high achievement and celebrating success within a high energy, fast paced environment. CSU-Global Enrollment Counselors consider themselves to be passionate student advocates; they are a small group of high performing individuals dedicated to helping the university reach its mission. We are looking to add counselors to our team who are able to maintain a high level of professionalism, have fun, and are excited about helping students reach their goals.

Special Note: The successful candidate must pass a criminal background check.

Salary: Commensurate with experience; full benefits



Bachelor's degree or proof that it is in progress.
At least one year of experience in admissions is preferred.
Passion for helping others through education.
Exercise judgment, discretion, and accountability, using heavy outbound phone calls, email communication, and consistent documentation of all student interaction in CRM system.
Proven ability to adhere to policies and guidelines.
Ability to work in a team-oriented environment to meet university goals.
Proven ability to meet and exceed individual goals and positively contribute to overall team goals.
Energetic and upbeat attitude.
Self motivated with ability to perform multiple tasks efficiently and effectively.
Exceptional organizational and follow up skills.
Proven problem solving and critical thinking skills.
Customer service, sales or marketing experience entailing one on one interaction.
Excellent oral and written communication skills.
Experience with Microsoft Office programs and contact management systems.
Proven ability to learn and implement new knowledge successfully.
Ability to effectively work independently and within a team to achieve results.

Application Instructions:

Applications will be accepted until an appointment is made. Applications must include: resume; cover letter addressing interest and qualifications; and names, addresses, phone numbers, and email addresses for three references and the attached Voluntary Applicant Demographic Sheet. Applications will be held in confidence except for the individuals invited for campus interviews. All applications should be in Microsoft Word format.

Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.

No calls or drop-ins, please.