Graduate Student Services Coordinator

Raleigh, Wake County
Jun 11, 2014
As we've done for 125 years, NC State University continues to transform lives on campus, in North Carolina, across our nation, and throughout the world every day. With more than 34,000 students and 7,000 faculty and staff, NC State is a comprehensive public research university globally recognized for leadership in developing new knowledge, educating the next generation for the use of that knowledge, and applying that knowledge for the benefit of society.

Position Number: 00101323

Primary Function of Organization Unit: This position is situated within the main administrative management division within the College of Design. Student Services provides services for all levels of students, from undergraduate through graduate programs. The College of Design prepares designers who, in the broadest sense, shape the world. Design education is more than an attempt to teach a set of technical skills. The environment - including the spaces in which people live and work, the products they consume, and the messages they receive - has a powerful impact on how humans function in a society. Good design requires attention and sensitivity to social, economic, political, cultural and behavioral issues. The aim of all curricula in the College of Design is to develop the designer's perception, knowledge, skills and problem-solving abilities. The College of Design offers comprehensive undergraduate and graduate study in architecture, art + design, graphic design, industrial design and graduate studies in landscape architecture, through several degree programs, including the Ph.D. in Design. The college employs a selective admissions process that ensures a highly motivated and diverse design community. As a result, entering design students consistently rank at the top of academic achievement at the University, and their graduation rate is the highest at NC State. Develop and maintain a calendar with associated tasks list of recurring events/milestones for the Graduate Student Services Department year.

Essential Job Duties: Will serve as Graduate Student Services Coordinator, managing processes and procedures for Ph.D. program and five masters-level graduate programs and one undergraduate professional degree program. Serve as primary contact for written and verbal communications related to these programs. Responsible for graduate admissions process, which includes review of applications, extract and summarize key information to identify qualified and/or deficient applicants for consideration, coordinate faculty review of applications, communicate with applicants through the process and notify The Graduate School of admission decisions. Participate in the development and management of a new electronic portfolio format based on University requirements and specific college needs. Initiate and implement specific departmental programs for prospective graduate student visitations and accreditation projects. Identify and advise faculty of graduate students' eligibility for teaching and research assistantships; assign and monitor Graduate Student Support Plan appointments, serve on university and internal student affairs related committees. Maintain and monitor graduate student academic files. Provide effective academic policy and procedure advising. Research and develop multi-faceted reports which impact admissions, retention, graduation and accreditation efforts. Actively identify and resolve issues that impact student enrollment and academic performance (i.e. advising, academic progress, plan of work, scheduling of oral exams, graduation clearance, etc.) Work as a team with College Scheduling Officer, Undergraduate Student Services Specialist and Academic Advisor in the delivery of services to 800+ students, faculty and the public. Collaborate with internal department heads, directors of graduate programs, associate dean for Graduate Studies in the delivery of student and academic services. Serve as college liaison to the NCSU Graduate School. Participate in the College of Design as an active team member.

Department Required Skills : Demonstrated effective written and verbal communication skills with close attention to detail Ability to work independently with strong organizational and analytic problem solving capabilities under the pressure of multiple priorities in a fast-paced environment Ability to interpret, effectively communicate and apply policies and procedures ensuring confidentiality Proficiency with Microsoft Office.(Word and Excel)or similar package Experience in an academic environment

Preferred Experience, Skills, Training/Education: 3 to 5 years experience in graduate and/or undergraduate student services Familiarity with University systems (SIS, GARS, Apply Yourself) Undergraduate degree in a design related and/or student services field strongly preferred

Necessary Licenses and Certifications: N/A

AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, veteran status, or disability. In addition, NC State welcomes all persons without regard to sexual orientation or genetic information. Individuals with disabilities requiring disability-related accommodations in the application and interview process please call (919) 515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at Degree must be obtained prior to start date.
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