Associate Director, Records & Evaluations, Enrollment Services (Job 1011481)

Position Description The Associate Director of Records & Evaluations is responsible for planning, directing,and evaluating the administration of processes and student services related to transfer credit evaluation, graduation evaluation, and student records maintenance. Provides vision, leadership, and guidance in implementing the policies and directing the operational functions associated with efficient, accurate, and timely processing of student records, grades, transcripts, transfer credit evaluation, and graduation evaluation. Analyzes statistics to identify graduation roadblocks and recommend solutions. Develops messages and delivery timelines for all student communication related to registration, grading, transfer credit evaluation, and graduation evaluation. Hires, trains, and supervises staff to foster a supportive and responsive culture of customer services. Knowledge, Skills & Abilities Thorough knowledge of registration processing systems and applications. Ability to interpret and apply academic and administrative policies and procedures to records, transfer credit evaluation, and graduation evaluation processes and systems. Proven ability to analyze user needs and translate them into detailed specifications. Proven ability to design, develop, implement, and maintain complex technical rules in support of business processes. Demonstrated analytical an problem solving skills. Demonstrated ability to develop and interpret statistical reports to identify trends. Demonstrated ability to effectively supervise and manage staff. Ability to coordinate workflow, carry out assignments without detailed instructions, and to work effectively with faculty, peers, and subordinates. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in a related field and a minimum of three years of related experience required, a minimum of five years of experience preferred. Master's degree preferred. Time Base/Hours/Units per Week Full Time, Monday through Friday, 8am to 5pm, 40 hours per week Salary $5,319 - $6,800 per month. Fingerprinting Because of the nature of this position, the university requires that the successful candidate complete a felony convictions record check prior to assuming this position. Equal Employment Opportunity CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. Benefits This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits. General Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made. Please read the full job announcement at Refer to Job #1011481. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment.