Student Affairs Officer II

Riverside, Riverside County
Jun 09, 2014
Salary: $40,159 - $50,695
Title: Student Affairs Officer II
Category: Student Affairs and Advising
Department: Financial Aid
Date Posted: 04/08/2014
8AM - 5PM
Position Information:
The UCR Financial Aid office is seeking two Financial Aid Counselors. The Financial Counselor will work in a fast paced environment serving a culturally and economically diverse population with all aspects of financial aid. As a counselor you will assist students and parents as they navigate the financial aid application process; from completing the FAFSA to the delivery of financial aid funds. The counselor manages a caseload of over 1,500 students; this includes determining eligibility, reviewing and verifying files, awarding aid and making revisions to financial aid awards from federal, state, University, and private funds, including grants, loans, scholarships, and work-study. The counselor provides individual counseling sessions to students and their families on an appointment and drop-in basis. The counselor will respond to e-mails and phone calls from students and parents in their alpha caseload. Represents UCR to the general public in presenting financial aid workshops. This position is responsible for compliance with a specific Financial Aid program (to be determined), and acts as the primary liaison for this program. You will be required to attend training sessions and remain current on federal and state regulations.
Minimum Requirements:
Education and experience equivalent to a bachelor's degree.
Minimum of 2 years of Financial Aid experience that includes a working knowledge of federal student aid programs, need analysis, and packaging.
Ability to use automated systems.
Demonstrated ability to interpret and effectively articulate complex policies and procedures, both orally and in writing.
Strong organizational, analytical, and problem-solving skills.
Ability to work with a diverse student population and develop informal, cooperative relationships among diverse, multifunctional departments, using excellent communication skills.
Must be able to work in a fast-paced environment with multiple deadlines and must be able to work independently as well as cooperatively in a team situation.
Willingness to work overtime during peak periods.
Ability to work outside of normal work hours to conduct financial aid workshops and attend training.
Hired applicant must successfully pass a background check through the Department of Justice.
Preferred Qualifications:
Experience as a financial aid counselor / adviser.
Knowledge of state and University of California student aid policies and procedures.
Experience using Banner student information system.

Additional Information:
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.

At UC Riverside we celebrate diversity and are proud of our #8 ranking among the nation for most diverse universities (US News and World Report 2012-13). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.

UCR is ranked 46th among top public universities (US News and World Report 2012-13) and is an Equal Opportunity and Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff.

For information about our generous employee benefits package, visit: Employee Benefits Overview