User Experience Designer
Req No.: 2014-0321
Location: UCI Campus - Irvine
UC Irvine Office of Information Technology is a leader in delivering innovative web application systems for UC Irvine and the broader University of California system via Software as a Service delivery and other models.
You'll be working with two teams to design applications that support the UC Recruit system and other Academic Personnel processes, as well as Division of Undergraduate Education Data and Development Team during application construction.
The ten-campus University of California system supports a total yearly student enrollment of 230,000, academic headcount of 58,000 and 127,000 staff personnel.
Salary: Range $73,874 - $95,110
Work Schedule: 8-5, M-F
Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Please attach your resume.
View Job Description for the position requirements.
Job Essential Function 1
Percent of Time: 75%
USER EXPERIENCE & INTERFACE DESIGN
Lead the user experience (UX) / user interface (UI) design phase of web application development within the Academic Personnel Applications and Division of Undergraduate Education (DUE) Data and Development teams.
Create UX/UI deliverables that make applications useful and usable, reduce rework resulting from usability problems, reduce end-user training effort, and contribute significantly towards a system that users of all skill levels readily adopt and enjoy using. Advocate for design based on how people use the system while also taking into consideration University policies. Validate design assumptions through industry-standard evaluation processes, including in-context observations and usability testing.
Lead discussions with the team, clients and users to review and provide feedback on intermediate designs. Be accountable for the timely delivery of design collateral/materials to the development team.
Communicate with application developers throughout the implementation process to reduce the risk of design-related defects that lead to project delays or user dissatisfaction. Define and document the team s UX/UI standards for supported systems and assure that implemented functionality meets those standards.
Recommend and define new projects to improve the usability and customer experience of existing systems. Based on empirical observations, usability testing, and client feedback, work with the team to recommend priority for design enhancements. Seek out the team s input on feasibility and cost-effectiveness of proposed enhancements and incorporate into prioritization recommendations.
Job Essential Function 2
Percent of Time: 25%
Lead the business analysis phase for web application development within the Academic Personnel Applications team and provide business analysis consultation with DUE Data and Development teams.
Frequently lead project meetings, client meetings, and brainstorming sessions in-person and via web/teleconference. Understand and clearly report on user needs. Use established techniques and creativity to elicit requirements when requests are not clearly or completely presented. Determine what requirements are needed vs. desired to give the project team options for delivering the most value in a cost-effective manner and to avoid implementing unnecessary functionality. Encourage and advocate for phased/incremental delivery that focuses on delivering the most important, critical, or complex functionality first.
Act as customer proxy to the development team. Help the development team understand customer requirements, the goal of the process or request, and impact to existing systems. Be responsible for the timely delivery of requirements and acceptance criteria for new projects.
Effectively share intermediate and final deliverables with customers and team for feedback. Tenaciously drive documents through review and approval process when necessary. Involve additional project stakeholders/clients from partner campuses, governance/advisory boards, and other units when needed. Create and efficiently distribute readable requirements documentation for clients in order to reduce the risk of surprises or problems later in the project.
Other duties as assigned.
SKILLS, KNOWLEDGE AND ABILITIES:
Three (3) to five (5) years with BA/BS OR one (1) to three (3) years with MA/MS or equivalent combination of education and/or experience.
Strong desire and ability for self-directed learning.
Ability to work effectively on an Agile team with frequent and regular software releases.
Ability to deliver work products incrementally or as a whole.
Ability to effectively prioritize workload.
Experience estimating UX/UI and BA phases of software projects.
Experience providing effective design and analysis feedback to teammates on their work deliverables.
3+ years or extensive experience designing complex interfaces for web-based enterprise applications.
Strong knowledge of web application user experience design, user interface design, information architecture, and related standards.
Working knowledge of the limitations of web-based applications on UX/UI design.
Familiarity with common HTML/CSS frameworks such as Bootstrap.
Strong problem solving skills.
Advanced skills in prototyping ideas using industry standard UX/UI design software such as OmniGraffle, Axure RP, or Visio.
Strong knowledge and experience working with diagramming techniques to create user interaction, task flow and other diagrams.
Advanced skills in writing concise and understandable requirements documentation.
Proven ability to develop and incorporate use cases, scenarios, and personas in the design, development, and testing processes.
Strong ability to work collaboratively with web developers across multiple functional teams and on multiple simultaneous projects.
Ability to maintain a positive attitude and contribute both as an individual and member of a team to achieve the goals of the group, department and University.
Ability to communicate verbally and in writing with technical and non-technical people.
Ability to work independently, successfully tracking a number of projects, tasks and requests.
Familiarity with supporting software such as web analytics packages.
Familiarity with the academic structure, roles and processes involved in University instruction.
Ability to teach or otherwise lead workshops, seminars or trainings.
Experience designing enterprise-scale web applications.
Strong typography and visual formatting skills.
Knowledge of Section 508 standards and their implications on web application design.
Familiarity with team collaboration software such as GitHub, Trello, and Google Drive.
Below are general guidelines on the position's physical, mental, and environmental working conditions.
In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-5210.
Handle Objects: Frequently
Reach Above Shoulder Level: Occasionally
Use Fine Finger Movements: Frequently
Carry/Lift Loads up to 25 Pounds: Occasionally
Carry/Lift loads between 25-50 lbs: Not Applicable
Carry/Lift Loads over 50 Pounds: Not Applicable
Perform Calculations: Constantly
Communicate Orally: Constantly
Reason and Analyze: Constantly
Chemical/Biological Agent: Not Applicable
Construction Activities: Occasionally
Contact with Water/Liquids: Not Applicable
Drive Motorized Equipment: Occasionally
Confined Spaces: Occasionally
Elevated Work Location: Not Applicable
Radioactive Materials: Not Applicable
Temperature Variations: Not Applicable
Gas System: Not Applicable