Telecommunications Architect

United States, North America
Jun 07, 2014
Administrative Jobs
Technology, IT Support & Training
About The Unit:

Unit Job Summary: The Telecommunications Architect will lead the integration of Cisco Unified Communications with enterprise systems to deliver communication and collaboration services of high quality, high availability and accessibility by various device types used throughout the University. This position will be responsible for the overall integrity of these systems and configurations. The Telecommunications Architect will work with leadership, vendor subject matter experts, and stakeholders to develop an understanding of the organization's strategy, processes, information, technology assets and needs related to voice, video, and various wireless services, etc. This position ensures that this area of IT is aligned with the mission, strategy, and processes of IT Services and the needs of the University. This position will develop architectural models and road maps of the current and future needs of the University that are efficient, sustainable, agile and adaptable. The architecture must also support the most efficient and secure telecommunications environment to meet current and future needs. The Telecommunications Architect is responsible for analyzing and translating business, information and technical requirements into an architectural design outlining solutions to achieve business objectives. Works with technical architecture, application and infrastructure teams to produce optimal, logical and physical technology models for communications technologies. Viewed as a technical expert and critical resource across multiple disciplines contributing to the strategic direction of Communications Technologies at the University of Chicago. Essential Functions: Leads engineering design discussions with IT Services and/or vendor teams to develop technology architecture solutions meeting client needs and service delivery requirements. Provides architectural oversight to complex or highly integrated projects/programs to ensure architectural integrity is maintained long-term. Maintains technical roadmap. Evaluates emerging products and standards for potential use in meeting University needs. Develops standards for technical choices. Provide guidance for instrumentation of deployed infrastructure to enable operational and capacity optimization and diagnostic facility. Expert technical resource providing guidance to the operational and engineering team as needed. Collaborates with University departments and colleagues in reviewing communications technologies for business applications. Attends product, technology and vendor workshops. Attends technology related conferences and attends approved training to expands skills. Confers with peer institutions on ongoing basis to gain knowledge of education and medical center best practices in using communications technologies. Other duties as assigned

Unit Education: Bachelor's degree in Information Technology with an emphasis on Telecommunications and Network OR related field OR equivalent combination of experience and education required. Cisco UC Call Manager 6.0 minimum release, Advanced configuration certification preferred. Cisco CCNP: Voice Training or Certification preferred. Cisco certifications: CIPT 1, CIPT 2, CVOICE, Cisco CCNA preferred. Certification or equivalent experience in Wired and Wireless Data networks preferred.

Unit Experience: Minimum five years of experience with VoIP architecture, design and implementation, preferably Cisco required. Minimum five years of experience designing and implementing Unified Messaging network and applications, preferably Cisco required. Experience in supporting enterprise video service, preferably Telepresence or Tandberg video conferencing products, for Enterprise solution preferred.

Unit Job Function Competencies: Expertise with communications protocols such as H323 / SIP / MGCP / SCCP required. Individual will be well versed in one or more highly specialized phases of communications system analysis. Proficiency in Cisco UC Call manager and dependent technologies required. Ability to manage competing priorities in a complex environment required. Ability to build strong and sustainable relationships and to interact with all levels of the organization required. Skilled in time prioritization and task management; ability to self manage and work independently required. Strong communication and documentation skills. Ability to present complex technology in easily understood manner required. Works well under pressure and handles stress required. Ability to develop project plans for the implementation of communications technologies preferred. Knowledge of ITIL methodology, incident and request management processes preferred.