Financial Aid Advisor

Location
Fort Valley, Peach County
Posted
Jan 22, 2015
The Financial Advisor provides guidance and assists students and parents to make an informed tuition investment decision by providing accurate, helpful student financial advice. Responsibilities: • Guides applicants/students through the financial aid application process • Performs initial contact, financial advising, and direct outreach advising sessions • Serves as the single point of contact for all financial aid issues • Manages escalated concerns and resolves issues in a timely manner • Provides superior customer service to students by accepting ownership of all financial aid issues and questions MINIMUM QUALIFICATIONS: • Bachelor's degree • One year experience in financial aid operations • Outstanding customer service skills • Demonstrable knowledge of principles, practices, methodology, and procedures for the provision of student financial aid advisement Additional information and application procedures can be found at www.fvsu.edu/jobs/841