IT Systems Administrator
Req No.: 2014-0435
Location: UCI Campus - Irvine
The incumbent will be responsible for maintaining moderately complex to complex systems and applications for Wellness Health and Counseling Services (WHCS), a cluster of departments consisting of the Career Center, Counseling Center, Health Education, Student Health, Campus Assault Resources and Education (CARE) and the AVC-Counseling and Health Services office. Knowledge of PC-based troubleshooting, common Windows-based applications and Microsoft-centric web programming is required. Incumbent oversees all servers, email operations, backup of data, and server security. Incumbent provides leadership for planning, development, implementation, maintenance, and documentation of complex systems using multiple functions and crossing organizational lines: Overseeing the Electronic Medical Records system.
Responsibilities will include planning of future IT projects and working with campus organizations to obtain the necessary support, providing technical support to staff, web site maintenance and web-based programming. Understanding and maintain HIPAA policy and procedures. Enforce HIPAA on all technology systems. The incumbent also acts as a Supervisor of the IT staff.
Salary: Range $71,400-$107,100
Work Schedule: 8-5, M-F
Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Please attach your resume.
View Job Description for the position requirements.
Job Essential Function 1
Percent of Time: 100%
MANAGE IT INFRASTRUCTURE
Manage the dynamic IT needs of the constantly changing and expanding WHCS cluster. This includes assessing IT- related requests and coordinating support from other departments such as Student Affairs IT and OIT based on several factors such as resource availability, technical expertise and request priority. When assigning resources to a particular request or project, consideration must be given to the needs and current technology demands of all WHCS departments. Doing so ensures consistent and reliable technical operations and service delivery.
In addition to managing the IT needs and resources for the WHCS cluster the incumbent will also need to oversee the management and maintenance of all WHCS cluster servers and will serve as primary contact for the following systems:
Configure, maintain, and support the Student Health Center and Counseling Center Point and Click Electronic Medical Records system. Maintain existing secondary Electronic Medical Records System, Medicat Counseling Center Video Recording System: A system using custom scripts and webcams to record counselor sessions to a secure server.
Career Center ZotLink system: A web-based job listing system, with a customized student demographic upload process. Career Center Alumni Track application: Homegrown Windows application which tracks alumni payments and provides alumni access to ZotLink. Career Center Blog: A customized blog based on Telligent Community Server. Career Center Flash Media Server: Adobe Flash Media server streaming flash-based videos on the Career Center website. Career/Counseling Center Terminal Servers: Microsoft Terminal Servers providing staff and students access to a variety applications.
WHCS E-mail Service: A dedicated Microsoft Exchanged-based e-mail system for all WHCS staff. WHCS Virtual Server Infrastructure: A group of 6 physical VMware ESX servers managed by VMware Virtual Center, 3 connected to Fibre channel and iSCSI SANs set in a failover configuration. (Dell servers and related server equipment (e.g. UPS devices, racks, etc.). Student Health Virtual Desktop Infrastructure: Wyse thin clients connecting to a VMware View server.
Student Health Online redundant systems: A mirrored disaster recovery site for Student Health systems.
WHCS Backup System: A Backup Exec-based system which backs up via the network and using VMware Virtual Consolidated Backup. WHCS Active Directory Infrastructure: A 4-domain Active Directory utilizing Group Policy to install and update a variety of desktop applications.
Anti-Virus and Microsoft Updates Infrastructure: McAfee ePO and Microsoft WSUS servers are used to managed and deploy anti-virus and Microsoft-based updates and security patches.
WHCS Web Forms: Various web forms written in ASP.NET used on WHCS departmental websites. Misc. Infrastructure Server: A handful of infrastructure servers supporting the general operation of the WHCS Tech Office. Attend all WHCS Unit Directors meetings and represent the departments technology This position is the Health Insurance Portability and Accountability Act Information Security expert for WHCS dealing with the technology policies and procedures involving HIPAA requirements. This includes:
General HIPAA principles and privacy rules
Authorized users and security rules
Documentation and retention
Supervision includes but is not limited to:
Setting employee work hours Performance evaluations
Approving time sheets Daily job and work duty assignments and delegation
Disciplinary actions Approving vacations and days off Leading departmental IT meetings
Meeting one on one with individual staff members
Training IT Staff
Hiring process Request senior management / recommend merit increases Request senior management / recommend reclassifications and/or promotions Request senior management /recommend discharging of an employee.
SKILLS, KNOWLEDGE AND ABILITIES:
Five (5) to ten (10) years with BA/BS OR three (3) to five (5) years with MA/MSMS or equivalent combination of education and experience.
Advanced knowledge of secure programming techniques, including procedures to ensure data integrity and to maintain security.
Excellent customer service skills and the ability to assist a wide range of users.
Excellent at verbal and written communication with the ability to explain concepts clearly and the ability to write well and produce clear documentation.
Expert knowledge of wide variety of Windows-based software titles.
Ability to multitask while managing varying priorities and time demands
Expert knowledge of environmental requirements for many types of computing systems.
Strong knowledge installing, configuring, upgrading, maintaining and PC- based hardware.
Advanced knowledge of wired and wireless Ethernet networking. Understanding of network and higher protocols including TCP/IP and HTTP.
Expert server experience with Windows Server 2003, Group Policy, DHCP, Domain User Accounts,
Advanced knowledge of Microsoft SQL Server 2000/2005, Microsoft Exchange Server 2007, Microsoft WSUS, VMware ESX, and SQL statements.
Experience programming with ASP.NET and VB.NET
Experience with Microsoft Access programming
Advanced knowledge of the Health Insurance Portability and Accountability Act, HIPAA
Knowledge of Crystal Reports 3.
Ability and desire to participate in highly dynamic, innovative environment.
Demonstrated experience in learning new techniques, making recommendations for change.
Ability to manage simultaneous projects.
Below are general guidelines on the position's physical, mental, and environmental working conditions.
In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-5210.
Handle Objects: Frequently
Reach Above Shoulder Level: Occasionally
Use Fine Finger Movements: Occasionally
Carry/Lift Loads up to 25 Pounds: Occasionally
Carry/Lift loads between 25-50 lbs: Occasionally
Carry/Lift Loads over 50 Pounds: Not Applicable
Perform Calculations: Occasionally
Communicate Orally: Frequently
Reason and Analyze: Frequently
Chemical/Biological Agent: Not Applicable
Construction Activities: Occasionally
Contact with Water/Liquids: Not Applicable
Drive Motorized Equipment: Occasionally
Confined Spaces: Occasionally
Elevated Work Location: Not Applicable
Radioactive Materials: Not Applicable
Temperature Variations: Occasionally
Gas System: Not ApplicablePI77471036