Financial Aid Advisor - Financial Aid Office (2 positions)

New York City, New York (Manhattan) County
May 14, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 10724

Regular/Temporary: Regular


Counsels applicants and students on eligibility for financial aid programs, assisting them in the application process.

- Verifies eligibility for Federal and State financial aid programs including grants, scholarships, and guaranteed student loans.

- Performs application intake, evaluation, processing and awarding.

- Assists in the production of Financial Aid online print material and websites.

- Advises students on good academic standing requirements and the appeal process; reviews appeals for dependency overrides and budget adjustments.

- Conducts group workshops and represents the financial aid office at various on- and off- campus events.

- Serves as a liaison between the college office and Direct Loan Providers.

- Performs other related duties as assigned.

Job Title Name: Financial Aid Advisor


Assistant to HEO




In addition to the general duties, the financial aid advisor will:
- Perform Title IV verification to determine eligibility for federal student aid and accuracy of reported information.
- Notify students of missing information or documentation related to verification.
- Originate federal direct student loans.
- Provide in-person financial aid counseling at Jay Express Services on a rotating basis.
- Respond to financial aid inquiries via email, telephone, and in-person in a timely fashion.

John Jay College of Criminal Justice, a senior college of the City University of New York (CUNY), is an internationally recognized leader in educating for justice, committed to the advancement of justice and just societies. It is a public liberal arts college that enriches the entire learning experience by highlighting themes of justice across the arts, sciences, humanities, and social sciences. Located steps from Lincoln Center at the cultural heart of New York City, the College offers bachelors and masters degrees and participates in the doctoral programs of the Graduate Center of the City University of New York. John Jay College is also recognized for serving a broadly diverse student population. Under the leadership of its fourth president, Jeremy Travis, John Jay College has experienced unprecedented faculty hiring, an expansion of its curricular offerings, and the opening in 2011 of a new 600,000 square foot building complete with a black-box theatre, state-of-the-art lab space for students and faculty, a moot courtroom, and a variety of virtual learning settings.


Bachelor's Degree required.


- Experience in a financial aid/higher education environment highly preferred
- Experience with PeopleSoft/Oracle, Hobsons CRM, AdvisorTrac, and other technologies related to higher education preferred
- Possess and demonstrate the ability to work with a diverse population
- Excellent oral/written communication and interpersonal skills


$35,576 - $41,623


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


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June 12, 2014


CUNY Job Posting: Managerial/Professional


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.PI77416064