Appointment Type: Administrative/Professional Faculty
Department: Admissions 160120 MSA
Position Summary: Admissions invites applications for a Coordinator of the TOUR Program. This is a full-time(1.0 FTE), 12-month, fixed term professional faculty position. Reappointment is at the discretion of the Director.
This position shares in the coordination of the TOUR program, providing the first point of contact for prospective students. This position shares the responsibility of daily interviewer of prospective students and their families, management of the Campus Visitor Center, and management of campus visit programs and participates in recruitment activities, with a special focus on open house event planning and coordination.
Position Duties: 25% Assist planning and coordination of large on campus recruitment events for prospective students and families, including securing space on campus, creation of day's agenda, and scheduling of staff and adherence to budgetary guidelines.
Responsible for planning and implementation of prospective student events, including Fall and Spring Preview events, Beaver Open House, OSU Nights and Group Tours. Also coordinates High School Counselor Fly-in Programs.
25% Meets with prospective students and families on campus and off campus. Must interact with prospective students and families in a courteous, pleasant, tactful and professional manner.
Answers general questions of broad university-scope; including standards and deadlines for admission, housing, financial aid, and scholarships. Requires a higher level working knowledge of admission requirements, including the Insight Resume, and the ability to explain, relay and rationalize variables in admission decisions.
Must understand and explain transferability of coursework from other colleges or universities. Requires the ability to assess the completeness of an application and determine if there is any documentation outstanding and understands the State and Federal record keeping policies regarding official and unofficial documents. Adheres to the Family Educational Rights and Privacy Act (FERPA) when interacting with prospective students and families.
Requires the ability to positively interact with a diverse population, as well as, hostile and often confused customers in a courteous and professional manner.
25% Supervision: Provides direct supervision to TOUR Ambassadors during planning and implementation of High School Counselor visit programs. Works on staff scheduling and ensures daily office coverage; hire and train, assign and review work; develop performance goals and assesses performance through written evaluations; discipline or effectively recommend discipline, up to and including dismissal. Assists the Associate Director for Campus Visits & Programs with hiring decisions by serving on the interview committee for student employees. Schedules and assists with the training of student employees. Co-facilitates weekly meetings with student employees. Acts as co-instructor of leadership class used to train TOUR Ambassadors.
Position Duties (continued): 10% Group TOUR Coordination: Oversees and coordinates all group tour requests including room reservations, presenters and tour guide staffing. Responsible for hiring and training group tour guides. Creates an appropriate agenda for the audience requesting the group tour.
5% Reports and Statistics: Maintains statistics of daily visitors to OSU. Compiles information into monthly, quarterly and annual reports. Responsible for assessment efforts and for compiling and reviewing program evaluations. Suggests and implements any changes necessary as a result of program assessments and evaluations.
Also provides program description content for web pages and review of Internet registration forms. Assists Associate Director with visit program's data extract and analysis.
5% Read and score Insight Resumes: Participate in answering the daily Admissions e-mail correspondence. Provide detailed responses to queries forwarded from classified staff members regarding admission requirements and status, major/program requirements, services available and career and advising assistance.
3% Publications: edit and review recruit publications for the Office of Admissions and the Campus Visitor Center.
2% Other duties as assigned.
Working Conditions/Work Schedule: This position will be required at times to work early morning or late evening in preparation for visit programs. Program days require long hours as necessary to assist in execution of program. Occasionally, some weekend work is required.
Minimum/Required Qualifications: Bachelor's degree in a relevant discipline.
One year professional or related volunteer experience including planning, supervising, public speaking, writing, research analysis, and public contact.
Experience interpreting, applying and explaining policy. Proficiency in computer applications including MS Word, Excel, Power Point, and Publisher.
A demonstrable commitment to promoting and enhancing diversity.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OAR 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months.
Preferred (Special) Qualifications: Experience or training in Banner and Data warehouse or other Oracle data base system.
Prior work experience in higher education.
Scholarly Outcomes for Position (academic faculty only):
Posting Date: 05-09-2014
For Full Consideration Date:
Closing Date: 06-01-2014
Recommended Full-Time Salary Range: $35,304 - $60,000
Posting Number: 0012383
Quicklink for Posting: jobs.oregonstate.edu/applicants/Central?quickFind=64042PI77396592