Financial Aid Specialist

New York City, New York (Manhattan) County
May 08, 2014
The City University of New York (CUNY) is the nation's leading urban public university serving more than 480,000 students in a wide range of educational programs at 24 colleges and institutions in New York City.
Job ID: 8210

Regular/Temporary: Regular


Administers and supervises financial aid programs and operations.  

- Reviews contracts, disbursements, tuition and fees; validates student eligibility for various programs

- Administers, monitors and troubleshoots CUNY financial aid systems as well as Federal and NY State systems in order to ensure integrity of student databases and timely and accurate delivery of funds

- Assists CUNY staff, applicants, and students/families with advice on financial aid issues and eligibility 

- May review and reconcile student payroll processing

- Represents the Financial Aid function at Admissions events; works with academic departments as well as Bursar, Registrar, Admissions and Computing offices to assure staff understand and implement financial aid processes correctly

- Assists in the development and evaluation of Admissions processes

- Prepares documentation, instructions, and materials in various media to support financial aid activities

- Performs related duties as assigned.

Job Title Name: Financial Aid Specialist


Higher Education Assistant




Under the supervision of the Director of Financial Aid, the Financial Aid Specialist will be responsible for the following:
- Administering the college's CUNYfirst (PeopleSoft) Financial Aid module of the student information system including, but not limited to, writing and running queries and reports, analyzing exception reports, troubleshooting problems, improving workflow processes, preparing analytical reports and adhoc queries.
- Working with CUNY CIS Production Support and Implementation teams to improve operational efficiency by utilizing and expanding the use of PeopleSoft functionality.
- Representing the college at monthly university Financial Aid CUNYfirst System meetings to collaborate with Central Office (OSFA) and CUNYfirst production.
- Testing software upgrades and new aid year configurations.
- Creating and maintaining business process documentation.
- Conducting CUNYfirst training for the Financial Aid staff and other student service departments.
- Assisting in planning, development, and implementation of financial aid policies and processes in accordance with Federal, State and University standards.
- Being involved in financial aid activities and representing the office at on-campus and off-campus meetings and forums.
- Assisting in day-to-day administrative and systems operations for optimal efficiency and customer service.
- Providing comprehensive financial counseling to parents and students.
- Possibly supervising staff and/or student employees.
- Occasionally working on evenings and/or weekends.


Bachelor's Degree and four years' related experience required.


$42,873 - $51,195


CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.


To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title.  Select "Apply Now" and provide the requested information.


Open until filled (Search Reopened)


We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.PI77103337