Financial Aid Counselor

United States, North America
May 08, 2014
About The Unit:

Unit Job Summary: Financial Aid Counselor: Counsels students and parents about aid applications, policies, procedures, and availability of aid; enters aid application information in the electronic tracking system; proofs award letters; notifies students of outside scholarship checks that require signatures; disburses foreign student stipend checks; reviews incoming documents; assists with special projects (e.g., sends verification and database match notices to students; tracks endowed and restricted fund expenditures, etc.)

Unit Education: Bachelor's degree required. Advanced degree preferred.

Unit Experience: Minimum two years experience in higher education or customer service, with a preference for experience in a university financial aid office, required. Familiarity with Department of Education products and student information systems, preferred.

Unit Job Function Competencies: Oral and written communication skills required. Analytical, counseling, customer service oriented, decision-making, interpersonal, interviewing, and presentation skills required. Ability to maintain confidentiality required. Ability to communicate financial information clearly and concisely required. Ability to interact effectively at multiple levels required. Proficiency in Microsoft office required. Ability to multitask, prioritize and meet deadlines required. Ability to work independently and as a part of a team required. Knowledge of federal financial aid regulations and programs required.