Graduate Admissions Coordinator
Job Location Duques Hall - 2201 G St NW - FB0040
Campus Location: Foggy Bottom
Division/Vice President: Provost and Executive Vice President for Academic Affairs (AA)
College/School/Department: School of Business (SB)
II. POSITION INFORMATION
Internal Applicants Only? No
Position Type: Administrative/Professional
Posting Number: Staff - 003423
Working Title: Graduate Admissions Coordinator
Work Schedule: Mon - Fri, 9 am - 6 pm; some nights and weekends for recruitment events
Total Hours Per Week: 40
Pay Grade: 14
Recruitment Salary Range: $40,000
Required Licenses/Certifications and other Specific Requirements: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, Sex Offender Registry Search, and Prior Employment Verification
If other was selected above, or there are special requirements, please explain.
If temporary, grant funded or limited term appointment, position funded until:
Job Open Date: 04/29/2014
Job Close Date: 05/05/2014
Open Until Filled: No
Applicant Review Will Commence On: 04/29/2014
III. JOB VACANCY ANNOUNCEMENT INFORMATION
Founded in 1821, GW is the largest institution of higher education in the District of Columbia, to include ten academic units, with a full-time equivalent enrollment of a little over 20,000 students and approximately 11,000 full-time and part-time employees (faculty and staff). The George Washington University is a community dedicated to learning, communication,respect, service and teamwork. As one of the largest private employers in the District of Columbia, the university seeks employees who support the teaching, research, and public service mission of the university.
Job Description Summary:
The primary focus of the role is to manage the prospective student relationship from the prospect stage through enrollment stage. A successful candidate will be able to manage multiple priorities, take initiative to identify opportunities and solutions, and have the ability to set and meet deadlines. Additionally they will have a strong attention to detail, organizational, interpersonal, persuasive skills, and work well in a team environment.
Bachelors degree in an appropriate area of specialization plus 2 years of appropriate experience. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Experience in higher education, customer service, or sales preferred.
Prior admissions experience preferred.
Excellent communication skills (both written and verbal), with ability to speak publicly both in person and via web-based tools, i.e. Skype/WebEx.
Customer service and public relations skills, including the ability to work with a diverse group of individuals (prospective students, faculty, alumni, staff, and current students).
Ability to quickly learn CRM and database applications such as SalesForce, ApplyYourself or HobsonsConnect and accurately and efficiently perform required computerized tasks to include any combination of word processing, spreadsheet, database, PowerPoint, WebEx, email, internet or web-based applications.
Intermediate level word processing skills, intermediate spreadsheet and internet skills are preferred.
Successfully manage multiple priorities, take initiative to identify opportunities and solutions, and have the ability to set and meet deadlines.
Strong attention to detail, organizational, interpersonal, persuasive skills, and work well in a team environment.
Special Instructions to Applicants:
Manage the prospective student relationship from the prospect stage through enrollment stage, including coordinating prospective student mailings and direct mail outreach; contacting applicants with status updates; overseeing the applicant interview process including processing interview requests and scheduling appointments; conducting incomplete and interview audits; maintaining updated information in the Salesforce CRM; preparing admission records for admission committee review; processing admission decisions and admission packages; assisting in the development and implementation of policies and procedures that enhance customer service; responding to inquiries from program staff and applicants regarding application status. The position also supervises a staff of four undergraduate assistants to assist with overall work volume.
Serve as a secondary contact for all inbound prospective student inquiries including walk-in, phone, email, and online chat for all GWSB and Digital Community offerings; counsel prospective students on GWSB academic program offerings and admission requirements; develop relationships with prospective students and program staff to facilitate a seamless admission process; assist with the recruitment of students for admission through information sessions, online chat sessions, and DC based recruiting events.
Perform other work-related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- Cover Letter
The George Washington University is an Equal Opportunity/Equal Access/Affirmative Action institution.PI76776033