Computer and Network Technician

Briones, Contra Costa County / Martinez, Contra Costa County / Pacheco, Contra Costa County
May 02, 2014
Administrative Jobs
Technology, IT Support & Training

Contra Costa Community College District

Computer and Network Technician

Recruitment Type:
Open (Internal and External applicants)

Special Instructions to Applicants
Note: New employees will be placed at the first step which is $4,689 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $5,712 per month is reached on the salary schedule.

Posting Number

# of Openings


$4,689 per month (first step)

Position Status

Overtime Status
Non-Exempt (eligible)


If temporary, employment duration:

# of Hours Scheduled Per Week

Work Schedule By Day and Work Hours
M – F

8:00am – 5:00pm

Shift Differential %

# of Months

Furlough Dates

EEO Job Category

Employee Group

Position Definition
Under the direction of an assigned supervisor, assist with planning, designing, implementing and operating of computing networking systems including hardware and software, stand-alone, peer-to-peer and client/server operating systems in a major organizational unit at a college, satellite location or the District Office; plan, organize and monitor network and telecommunication operations; develop and perform system procedures; perform related duties as assigned. This is a flex classification. Incumbents may progress to the Computer and Network Specialist after two years of experience as a Computer and Network Technician and passing a non-competitive job-related test.

Distinguishing Characteristics
A Computer and Network Technician is the entry level class in the series and is assigned a wide range of duties that are routine and prescribed in nature involving basic repair, maintenance and computer system troubleshooting. Incumbents in this class may require assistance from a supervisor or co-workers. As experience is acquired, an incumbent is expected to perform with increasing responsibility. A Computer and Network Specialist is the journey level class in the series and performs a variety of technical duties related to hardware, software and networked computing systems. Incumbents at this level perform less routine work, regularly use independent judgment and discretion in the performance of duties, and frequently relate with management, faculty, staff, and students.

Examples of Duties/Essential Functions
Duties/essential functions may include, but not be limited to, the following: Basic monitoring and operations of network and telecommunication hardware, software and cabling. Basic administration of user and group accounts, network-printing services, checking logs, tape backup. Provide user support for client/server computer systems, network systems and applications. Communicate with vendors and users to obtain information, and resolve problems. Participate in long-range planning efforts. Serve in an advisory capacity in determining appropriate hardware and software needs for networking and telecommunications. Implement technical procedures on hardware such as diagnostics, pre-failure checks, upgrades, and interoperability. Coordinate, conduct and participate in user and peer training. Maintain records of activities; develop and maintain system documentation. Exercise excellent customer service practices. Obtain ongoing training and information to keep skills and knowledge current. Communicate with faculty, staff and students via written, verbal and non-verbal methods in order to effectively provide technical services and instruction. Perform related duties as assigned.

Minimum Qualification-Education/Experience
Education/Training: Equivalent to the completion of an Associate degree in computer science or related field. (Experience may be substituted for education on a year-to-year basis.) Experience: Equivalent to one year of experience in network, workstation hardware and software support. License/Certification: A valid Class C California Driver’s License.

Minimum Qualification-Knowledge Of
PC operating systems and standard applications; PC repair and troubleshooting of hardware and software for stand-alone and networked computers; basic network support issues; network technologies including the operating systems, applications, protocols and topologies.

Minimum Qualification-Ability To
Install, troubleshoot, and repair network hardware and cabling; install, troubleshoot, and repair workstation hardware and software; understand, carry out, and communicate oral and written instructions; exercise high level problem solving skills and follow-through on assignments; multi-task several jobs at one time under sometimes stressful conditions; exhibit a positive attitude towards fellow workers and displays a service orientation with customers; work as a team in a collaborative and supportive manner; use electronic test equipment and common small hand tools; comprehend technical manuals and instructions.

Desirable Qualifications
Significant experience installing, imaging and troubleshooting Windows-based computers and software.
Significant experience supporting Mac computers in a Windows environment.
A+ and Network+ or equivalent certifications.
Experience with basic server administration on Windows Server 2003/2008/2012.
Experience with virtualization technologies such as VMWare and Hyper-V.
Experience with standard computer/audio visual presentation and projection equipment.
Understanding of copper and fiber based Ethernet networks and TCP/IP.
Effective, college-level, verbal and written communication skills.
Team player who works effectively with diverse employees and students.

Job Open Date:

Job Close Date:

Open Until Filled

Diversity Statement
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.

About Us
About the District

Contra Costa Community College District (CCCCD) is located in Contra Costa County in the beautiful and diverse San Francisco East Bay area. Contra Costa County has approximately one million residents, living within 720 square miles. The county is diverse in business, population, and wealth.

CCCCD first opened its doors in 1949. It is the second oldest and eighth largest multi-college community college district in California. The county population is served by Contra Costa College in San Pablo, Diablo Valley College in Pleasant Hill, Los Medanos College in Pittsburg, in addition to the Brentwood Center, and San Ramon Campus. The District Office located in downtown Martinez, supports the mission and functions of the colleges.

Contra Costa College

Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 59 years. Most of the 8,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.

Diablo Valley College

Diablo Valley College is a large suburban community college, approximately 25 miles east of San Francisco in Contra Costa County. One of three colleges in the Contra Costa Community College District, DVC enrolls approximately 20,000 students, about 40% who come from groups historically underrepresented in higher education. DVC ranks consistently as one of the most successful transfer institutions in California and also offers a wide range of highly respected occupational programs leading to certificates or degrees. The faculty is known for its intellectual vitality and deep commitment to the success of its students.

Los Medanos College

Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.

Employee Benefits:
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System) with a 2% 55 formula. Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System (2% at 50).

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Agency Shop: Local One Classified positions are within a collective bargaining unit. Local One employees are required to join the union or pay an equivalent service fee. This is a one-time initiation fee of $45.00 and monthly contributions of 1% of gross pay + $1. The United Faculty positions are also within a collective bargaining unit. United Faculty employees are required to join the union or pay an equivalent service fee. The monthly contribution is an agency fee of .55 % of gross pay + $2.50.

For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:

Classified Employees Local 1 Contract(Article 20-Benefits):

Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

Job Open Date

To apply, visit: