Academic Advisor

Charlotte, Mecklenburg County
May 02, 2014
Administrative Jobs
Student Affairs, Academic Advising
ACADEMIC ADVISOR The Academic Advisor will serve as a supplemental advisor to the undergraduate student population at Queens University of Charlotte. Academic advisors work with all members in the Center for Student Success. In addition to advising responsibilities, the Academic Advisor will contribute in the planning, implementation, and evaluation of a comprehensive plan for undergraduate advising grounded in best practices. This is a full time position reporting to the Director of Academic Advising. Essential Duties and Responsibilities include: • Provide supplemental academic advising to a caseload of undergraduate students on topics, including but not limited to, major exploration, general education, academic requirements, campus resources and institutional policies and procedures when needed. • Collaborate with staff in the Center for Student Success and partners across campus to improve student retention and success. • Develop advising materials and presentations to support individual and group student sessions. • Serve as a resource for faculty advisors and traditional undergraduate students. • Coordinate communication to at-risk students regarding academic early warning, midterm warning and academic probation and create and monitor a Student Success Plan. • Work with Director of Academic Advising to provide training for new and continuing faculty advisors. • Appropriately handle, track and store sensitive & confidential materials according to established guidelines by understanding the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc. • Identify the characteristics of Queens' students, their barriers and trends in student progression. • Participate in the presentation and ongoing development and evaluation of new student and transfer student orientations. • Stay apprised of changing institutional policies and procedures including admissions requirements, new programs, course changes, deadlines, important dates, costs, updates in college-wide initiatives, and transfer requirements. • Engage in professional development activities, including but not limited to, memberships in professional organizations, professional development through department and university activities and workshops. • Other duties as necessary to meet University and department goals. QUALIFICATIONS: Experience, Knowledge and Skills Required • Master's degree, or equivalent combination of education and experience. • Minimum of one or two years' academic advising experience in a University setting. • Ability to quickly learn and communicate new information. • Strong interpersonal skills, including the ability to establish rapport with students, faculty and staff. • Excellent verbal and written communication skills. • Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands. • Computer proficiency, particularly in MS Word, Outlook, PowerPoint, Excel. Experience with Jenzabar software preferable. • Ability to work independently and as a member of a team. • Proven ability to quickly learn and apply new information. TO APPLY To apply visit Please be prepared to upload a cover letter, resume, references, and salary history. ABOUT QUEENS Queens University of Charlotte is a private, co-educational, Presbyterian affiliated comprehensive university located in the heart of Charlotte, North Carolina, and is consistently ranked in the top tier of Southern Regional Masters Universities with more than 2,200 undergraduate and graduate students. Queens offers medical and dental insurance, same‐gender domestic partner benefits, defined contribution retirement plan & supplemental retirement plan, vacation and paid holidays, tuition remission, Queens‐paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, qualified transportation expense), sick leave and long‐term disability leave, FMLA leave, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), and free fitness center access. Additional information about Queens University of Charlotte may be found at