Instructional Technology Systems Manager 150051-E

Macomb, McDonough County
Apr 29, 2014
Administrative Jobs
Academic Affairs, Instructional Design

Company Description:

Western Illinois University, accredited by the Higher Learning Commission and a member of the North Central Association of Colleges and Schools, serves approximately 12,200 students at its traditional, residential four-year campus in Macomb, IL and its metropolitan, non-residential campus in Moline, IL. Compliance to state and federal hiring standards is coordinated through WIU's Office of Equal Opportunity & Access.

Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, women and individuals with disabilities. WIU has a non-discrimination policy that includes sex, race, color, sexual orientation, gender identity and gender expression, religion, age, marital status, national origin, disability, and veteran status.

Job Description:


RESPONSIBILITIES: The primary responsibility is to serve as the coordinator and front-line support of all college and departmental electronic classrooms, computer labs, and faculty and staff desktop computers to ensure optimal quality to the end-users. This position provides: technical expertise, support, installation, and maintenance for operating systems, equipment configurations, multimedia equipment, peripherals, and software components; assistance in the assessment, recommendation, and ordering of hardware and software components or configurations, or other various technology-related products; technical guidance regarding proper data processing methods, performance standards, security measures, and systems analysis. This position uses standard test equipment to analyze, test, and/or modify hardware and software solutions to meet user and/or systems integration requirements. Other responsibilities include the maintenance of equipment and software inventories and documentation and licensing agreements. This position hires, trains, and supervises student technology associates and serves as a liaison between the college and campus technology units.

RANK & SALARY: Instructional Technology Systems Manager. Commensurate with experience. Western Illinois University offers a competitive benefits package including domestic partner benefits. For full benefit information visit:



REQUIRED QUALIFICATIONS: Bachelor's Degree in Computer Science, Instructional Technology, Information Technology, or closely related field. Progressive experience. Superior oral, written, and interpersonal communication skills that allow incumbent to communicate effectively and professionally with a diverse group of faculty, staff, students, and administrators.

PREFERRED QUALIFICATIONS: Experience in higher education and maintenance of large numbers of desktop computers, PC and Mac platforms, and different types of multimedia equipment, peripherals, and software. Additionally, the individual should have the ability to identify and resolve technical problems in a timely manner and be a self-starter with ability to handle the position responsibilities with minimal supervision and manage time effectively. Master’s degree is desirable.

Additional Information:

THE COLLEGE: The College of Business and Technology strives for quality and continuous improvement in all of its endeavors, and its actions and expectations are based on the fundamental values of the University: academic excellence, educational opportunity, social responsibility, and personal growth. In an environment characterized by growing global economic forces, differences in organizational and cultural values, cultural diversity and changing technology, the College actively prepares students to make meaningful contributions to their professions and the larger society in which they work and live.

The College is accredited by the Association to Advance Collegiate Schools of Business (AACSB), the Accreditation Board for Engineering and Technology (ABET), the Association of Technology, Management, and Applied Engineering (ATMAE), and the Accrediting Council for Collegiate Graphic Communications, Inc.


THE UNIVERSITY: Recognized as a "Best Midwestern College" by the Princeton Review and one of 39 public universities ranked a top tier "Best Midwestern University" by U.S.News & World Report, Western Illinois University (WIU) serves approximately 12,200 students in the heart of the Midwest through its traditional residential campus in Macomb and its metropolitan, non-residential location in Moline, Illinois.

The WIU-Macomb and -Quad Cities campuses are comprised of accomplished faculty, state-of-the-art technology and facilities, and a wide range of academic and extracurricular opportunities. Western is a comprehensive university offering 65 undergraduate and 37 graduate degree programs, including a doctorate in education. With a student-to-faculty ratio of 15:1, the University's 612 full-time faculty members teach 93.5 percent of all undergraduate and graduate courses, in addition to 10 pre-professional degree programs and 19 certificate programs.

Western offers a broad-based athletics program, sponsoring 20 NCAA Division I intercollegiate varsity sports. Football competes in the NCAA Division I Football Championship Subdivision through the Missouri Valley Football Conference; all other varsity sports compete at the Division I level through The Summit League. WIU is the cultural center of the region. University Libraries house an extensive collection and offer online database access to thousands of academic periodic journals and publications.

WIU-Macomb, IL (Student Population: 10,003): A traditional, residential four-year campus with select graduate programs, WIU-Macomb is located in the heart of west central Illinois in Macomb (population 20,000). Macomb is an Amtrak city with twice-daily service to Chicago. Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).

WIU-Quad Cities (Student Population: 1,204): The only public university in the Quad Cities area, WIU-QC offers select undergraduate and graduate programs, including a doctorate in education, at its metropolitan, non-residential campuses in Moline, IL (population 44,000). The Quad Cities (population 376,000) rests on the banks of the Mississippi River and is comprised of Moline and Rock Island in western Illinois and Davenport and Bettendorf in eastern Iowa. Moline, Illinois is home to the Quad Cities International Airport.


Application Instructions:

Complete applications include:

1) a letter of application

2) current curriculum vita or resume

3) the names, telephone numbers, and e-mail addresses of three current professional references

4) copies of unofficial academic transcripts, official transcripts will be required for selected candidate

Please upload the requested documents by clicking APPLY NOW or by navigating to the WIU Employment page at the following URL

**Note** Individual documents must be under 2 MB in size in order to upload.

Screening will begin on May 13, 2014 and continue until the position is filled.

Questions regarding the search may be directed to: Barbara Arvin at

For assistance with the online application system call the Office of Equal Opportunity and Access at (309)298-1977.